Verified
8/10 Good
Carmen
May 19, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Condado Plaza
3.0 star property
This vibrant hotel offers warm hospitality and modern comforts, with a welcoming bar and restaurant near Puebla's historic center.
Choose dates to view prices
Photo gallery for Hotel Condado Plaza
Hotel Condado Plaza sits conveniently close to both Puebla Cathedral and the Zócalo. Guests start their day with a full breakfast, return for evening drinks at the bar, and enjoy free WiFi in their rooms throughout their stay.
Reviews
4.84.8 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Breakfast available
- Business services
- Bar
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Single Room
Single Room
- 24 sq m
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Double Room
Double Room
- Sleeps 4
- 2 Double Beds
- Free WiFi
View all photos for Junior Suite (Single)
Junior Suite (Single)
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Junior Suite
Junior Suite
- Sleeps 4
- 2 Double Beds
- Free WiFi
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About the neighborhood
Puebla is home to Hotel Condado Plaza. Africam Safari and National Museum of Mexican Railroads are local attractions and those in the mood for shopping can visit Angelopolis Commercial Center and Plaza Dorada. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
72530, PUE, Puebla, 6B Sur # 3106, Col. Ladrillera de Benitez
What's nearby
Los Sapos Bazaar17 min walk - 1.5 km
Zócalo de Puebla19 min walk - 1.6 km
Puebla Cathedral19 min walk - 1.6 km- Plaza Dorada2 min walk - 0.2 km
- Puebla Convention Center5 min drive - 1.9 km
Getting around
- Puebla–Cholula Tourist Train Terminal12 min drive
- Puebla Intl. Airport (PBC)42 min drive
Restaurants
- Starbucks2 min walk
- Vips2 min walk
- Krispy Kreme4 min walk
- Chili's Grill & Bar4 min walk
- Vegetalia Fábrica de Ensaladas4 min walk
About this property
Hotel Condado Plaza
Hotel near Puebla Convention Center
Near Zócalo de Puebla, Hotel Condado Plaza provides a bar, a business center, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
- Free self parking
- Full breakfast (surcharge), express check-out, and a 24-hour front desk
- A front-desk safe, laundry services, and an elevator
Room features
All 68 rooms include amenities such as free WiFi.
More conveniences in all rooms include:
- Bathrooms with hair dryers
- TVs with cable channels
- Rollaway/extra beds and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Daily full breakfast available 7:00 AM to 11:30 AM for a fee
- A bar/lounge
- A restaurant
Restaurants on site
- Condado Plaza
Family friendly
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Safe at front desk
Business services
- 6 meeting rooms
- Business center
Accessibility
- Elevator
More
- 1 building
- 6 floors
Room amenities
Bedroom
- Blackout drapes
- Rollaway/extra bed (surcharge)
Bathroom
- Hair dryer
- Private bathroom
Entertainment
- TV with cable channels
Food and drink
- Limited room service
More
- Connecting rooms available
- Iron/ironing board on request
- Phone
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 110 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Rollaway bed fee: MXN 110 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Condado Plaza?
Check-in begins at 3 PM.
What time is check-out at Hotel Condado Plaza?
Check-out is at noon.
Where is Hotel Condado Plaza located?
Situated in Puebla, this hotel is within 1 mi (2 km) of Parque Benito Juárez and Zócalo de Puebla. Plaza Dorada and Parque Ecológico Revolución Mexicana are also within 1 mi (2 km).
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Reviews
Hotel Condado Plaza Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
6.2
Location
5.2
Staff & service
4.4
Property conditions & facilities
Rating 10 - Excellent. 0 out of 22 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 22 reviews
8 - Good
2
Rating 6 - Okay. 8 out of 22 reviews
6 - Okay
8
Rating 4 - Poor. 7 out of 22 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 22 reviews
2 - Terrible
5
Reviews
Verified
4/10 Poor
Verified traveler
May 4, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No están coordinados con Expedia, lo que ocasiona que haya confusiones en las reservas. El personal en general es muy malo y el hotel está muy descuidado.
Verified traveler
Verified
6/10 Okay
Verified traveler
Jan 26, 2015
bueno
En general buen, atención, servicio, limpieza y calidad.
Verified traveler
Verified
4/10 Poor
Alfredo
Jan 17, 2015
Disliked: Cleanliness, property conditions & facilities
Buena ubicacion, requiere mantenimiento
La ubicación es muy buena, por eso lo elegí, ya sabía las condiciones del hotel, ahora me toco que el control de TV no funcionara correctamente. Estaba limpio, pero abajo de alfombras debe haber polvo y humedad por el olor. Calidad regular. El servicio de restaurant me pareció bueno.
Falla administrativa no tenían mi reservación que hice por hoteles,com tardé media hora en entrar a mi habitación
Alfredo
Verified
6/10 Okay
Verified traveler
Jan 6, 2015
BIEN PERO PUEDEN MEJORAR MAS
EL HOTEL ESTA MUY BIEN, PERO LE FALTA UN POCO DE MANTENIMIENTO A SUS ALFOMBRAS DE SUS PASILLOS
Verified traveler
Verified
4/10 Poor
Mari
Nov 30, 2014
Disliked: Property conditions & facilities
Hotel cerca del centro de puebla
Tiene muy buena ubicación, hay restaurantes cerca y un centro comercial. El personal es amable y atiende bien. El restaurante es pésimo. La comida no es buena, está en mal estado y tardan mucho tiempo en servirte. El internet tampoco es bueno. El cuarto está limpio, es de buen tamaño y es cómodo.
El hotel está muy descuidado y aunque los cuartos están limpios el resto del hotel no parece estarlo. No hay adornos en las paredes, la pintura está desgastada, todo se ve extremadamente antiguo y en mal estado.
Para ir a dormir únicamente está muy bien. El lugar es cómodo y está en una ubicación excelente.
Mari
Verified
6/10 Okay
Tere
Nov 23, 2014
Hotel céntrico
Todo está muy bien, excepción del desayuno que es terrible!!! Y el jefe de mesero y quien verifica quien llega a desayunar son muy imprudentes. Los meseros si son muy atentos, así como en recepción y los auxiliares de equipaje
Tere
Verified
2/10 Terrible
sofia
Oct 14, 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nada que ver con lo que alguna vez fue
muy sucio,desorganizado,parece de una estrella no lo recomiendo
sofia
Verified
6/10 Okay
SALVADOR
Oct 14, 2014
Hotel Condado Plaza
Al hotel le falta un poco de mantenimiento. La ubicacion es buena!
SALVADOR
Verified
4/10 Poor
Verified traveler
Aug 18, 2014
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
...
Por el precio hay otros hoteles mucho mejores, el baño estaba sucio los conductos de aire llenos de suciedad, las paredes húmedas.
Verified traveler
Verified
6/10 Okay
jose
Jul 23, 2014
Liked: Staff & service
tranquilo y agradable
me pareció tranquilo, agradable y con personal atento
jose
Verified
2/10 Terrible
Verified traveler
Jun 18, 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prostitute hotel. Do not go
Half used lotion. Body fluids on sheets. Employees were rude no one speaks English but even if you speak Spanish I would never come here again. Very dirty. Apparently they only clean the hotel for events. They also had a party till 4am in the room above us and we asked to be moved and all the rooms are equally unkempt and unwashed
Verified traveler
Verified
6/10 Okay
Guadalupe
May 5, 2014
Disliked: Property conditions & facilities
Hotel buena ubicación cerca de plaza dorada
Fue grata aunque hubo malestar por la limpieza, ya que de las 4 noches que estuve ahí, 2 días tuve que reclamar la limpieza de la habitación, 1 día la hicieron a las 7 p.m. y la siguiente eran las 2 y todavía sin hacer el servicio.
Los alimentos bien, solo recomendaría un poco más de variedad en el desayuno.
Las instalaciones requieren de mucho mantenimiento y los servicios en la habitación, no son como los ofrecieron en la página de EXPEDIA. Ejemplo no había si secadora de cabello ni frigobar en la habitación.
El mobiliario deteriorado. y la tina de baño con un aspecto pésimo
Guadalupe
Verified
4/10 Poor
Diego Milan
Apr 11, 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La peor cama y almohada que he tenido en años
Tal vez la relación precio/beneficio de este hotel sea adecuada, sin embargo hacía años que no dormía tan mal. El colchón una reverenda porquería y las almohadas espantosas, duras, delgadas y nada adaptables. No regresaría a este hotel ni de broma, aunque sorprendentemente el desayuno estuvo muy rico, a la hora de darle propina al mesero, me salió con que "no había cambio" y entonces tuve que darle $50 de propina por un desayuno de $120 (el cual estaba incluido en el precio de la habitación).
Diego Milan
Verified
4/10 Poor
MELISSA
Apr 9, 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LUGAR TRANQUILO
BUENA
MELISSA
Verified
6/10 Okay
Verified traveler
Jan 13, 2014
para negocios
Para lo que lo uso esta bien cumple con mis expectativas excepto en le precio creo que es un poco caro tal vez es por su ubicación
NADIE ME SUPO DECIR DONDE OBTENGO MI FACTURA
Verified traveler
Verified
4/10 Poor
Adrian
Dec 28, 2013
Disliked: Property conditions & facilities, room comfort
You get what you pay for...
It is a clean hotel, but for $35, well, you get that value. Pillows are paper thin and beds very hard with the springs "massaging" you all night.
It was a convenient location to sleep and rest during the trip.
Even though I paid via hotels.com, they didn't have my reservation registered but they gave me a room anyway.
Adrian
Verified
2/10 Terrible
Verified traveler
May 7, 2013
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pesimo atencion.
La ubicación es muy buena debido a que esta cerca de una zona comercial. En el hotel hay un olor a humedad y es muy desagradable, no se si sea por las alfombras que despiden ese olor.La atención es muy mala, la señorita que atendio mi queja no tiene idea de lo que es el servicio a el cliente, poco le falto para agredirme, me queje por que llegue a las 4:00 pm a mi habitación y no estaba limpia, después de haber tenido un dia de trabajo duro y pesado lo único que quería era descansar.
Verified traveler
Verified
2/10 Terrible
ada meneses
Feb 15, 2013
Disliked: Staff & service
getaway
not great,and honestly you should always try to accomadate customers to whatever is closest to airport. Not everyone has a GPS
ada meneses
Verified
2/10 Terrible
Anonymous
Jun 13, 2011
Disliked: Cleanliness, staff & service, room comfort
fatal, they said "We are full, I´m sorry
When I arrived to the hotel, the employers said the hotel was oversell, My reservation was paid, but it wasn´n important, I had to go to the steet.
Anonymous
Verified
6/10 Okay
Verified traveler
Feb 10, 2014
Disliked: Cleanliness, property conditions & facilities, room comfort
Verified traveler
Verified
8/10 Good
Verified traveler
Feb 27, 2012
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort