We were allocated a disabled room. We booked a standard room 3 months prior, but this was all that was available. We felt uncomfortable because the room was set up for people with disabilities. It had a low bed, low sink, a seat attached in the shower, loads of safety hand holds and alarm cords everywhere in case of emergency. We felt like we were in a hospital and did not feel like we were in a nice hotel. It was very disappointing and we did not enjoy it.
ruth
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Loïc
2025 年 7 月 20 日
Loïc
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Rachel
家族旅行
2025 年 7 月 12 日
気になった点 : スタッフとサービス
Please refund me !
Bad!!
I was made to pay for my booking twice, as the hotel did not have a record of my payment through hotels.com. Hotels.com have refused to refund me