Rooms only serviced if you drop key off at reception.
Took a full day to service room and I got back and only the bed changed, nothing else cleaned.
Also my screen in my bathroom was missing on return and window and door to balcony left opened while raining, with my posessions inside.
Often times no towels available as they weren't dry. When requesting services sometimes all the items requested don't arrive.
No fridges, loud neigbourhood with roosters crowing all night and dogs barking constantly.
Reception accused me of not leaving deposit,
Instead of communicating with other staff.
First week was fine, gave $50, got receipt.
I decided to book a second week,
Checked out with one morning reception staff member and transfered my same initial $50 note for deposit that I used for my first week and used it for the second week. She didn't write me a reciept for the deposit, or inform afternoon reception staff of this.
I left my bags, came back later and checked in with different reception staff member (afternoon).
Afternoon Reception staff member said to me one night, "you didn't leave deposit", I told her I did and she said "no I checked you in remember"? She wanted to argue that I was wrong.
When I checked out the next day with the morning reception staff member there was my cash deposit and I got my $50 aus note back.
Tv is in chinese, remote in chinese, fan remote in chinese. Owner rude, angry when being let into hotel late at night or early morning.
