2/10 (非常に不満)
Amber B.、Daphne
2025 年 8 月 16 日
Home was 80 degrees when I got there and had to have an AC guy come out twice during my stay. Not once did the temp get below 76 until the morning we left. 90% of the time it was between 78 and 80… and at one point it was 85 because the AC guy had to have the unit completely off. I reached out to the owners and they sent someone out but it didn’t help at all until the morning we left. To make matters worse, the fan in the master bedroom only worked on the lowest speed. And in one of the guest rooms you can’t use the fan at all unless the lights are on, So trying to cool down using the fan was pointless. When I initially reached out to them, I was told WE must’ve left a door open, however it was 80 when we first got there so obviously it wasn’t us. When we left, the owners and I corresponded and this time not only did they tell me again that WE must’ve left doors open (as if I hadn’t checked that 10 times), they also didn’t want to see the pics I had proving that what I was saying was the truth. They said that because the previous guests had no problems, that was enough proof that they didn’t need to see my pics. One of their last responses to me is that they understand I may have felt warm but they had no evidence to show that my claim of it being 80 in the house was valid. I ended up sending the pics to them and guess what?… haven’t heard a thing since
Amber B.
2025 年 8 月に 4 泊滞在
