We really liked the front desk woman she was wonderful ,however they had run out of milk and were going to get us some but none arrived ,to be fair we were only there for one night so not a big deal .
The property is in dire need of some ongoing maintenance ,ie walls where fixtures have been moved have holes in , carpet and mats ragged in places ,entry doors and windows to rooms have not been cleaned since goodness’s knows when .
宿泊されたお客様
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Hae Jung
家族旅行
2020 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
안락하고 만족한 숙소
해밀턴에서 출발해서 결국은 예상보다 늦게 9시경 도착했음
Check in 시간을 확인하고 전화를 미리 해야하는데 그 시간을 놓쳐서 전화를 했더니 안 받아서 메시지 남겨놓고 갔더니 오피스 문에 emergency 번호를 남겨놓아 연락함
방안에 키를 뒀으니 들어가면 될수있도록 해놓음
깨끗하고 쳔안한 숙소였음 주방도 잘 되어있고 늦게 맛있게 밥을 해먹고 잘 쉬었음
Hae Jung
2019 年 11 月に 1 泊滞在
8/10 (良い)
Thu
家族旅行
2020 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spacious and comfortable
Manager was helpful when we needed to check in late. Exact instructions were provided and we had no issues finding the room. Wifi was non
Thu
2020 年 2 月に 1 泊滞在
6/10 (普通)
Jo、Oakura
家族旅行
2020 年 2 月 26 日
良かった点 : 清潔度
Great location, easy to get to.
Arrived late, was told to find key in our unlocked room. This worked well.
Could be a super motel if managment tidy up little things like removing carpet stains, cleaned up walls and paint falling off the bathroom ceiling.
Other than this place was really clean.
Jo
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2020 年 2 月 20 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I made my booking through Wotif and I was phond by the motel and told there was no accommodation available and Wotif should not of taken the booking. Four days ago I contacted Wotif to return the money they charged me - to date and after two emails Wotif has not responded. I have issues with both the accommodation provider and Wotif
宿泊されたお客様
2020 年 2 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2020 年 1 月 31 日
良かった点 : スタッフとサービス
The rooms were ok we were only there to sleep one night some paint peeling off bathroom ceiling had to step up high into a bath for a shower which was difficult and was frightened I would slip in the bath so wish we had a walk in shower reception lady was lovely and friendly
宿泊されたお客様
2020 年 1 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
出張
2019 年 11 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 11 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 11 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This is the second review I have made on Aotea Lodge. We were very disappointed with the standard of cleanliness and the lack of basic maintenance we noted in unit 304. I was unable to bring the deficits to the attention of management until the day we left (we had a two night stay). Management were very apologetic about the state of the room and offered us a partial refund which we accepted. Management assured us that they would attend to the problems.
宿泊されたお客様
2019 年 10 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス
Bathroom sink was very discoloured and shower floor did not drain because of uneven floor