"Amazing views over Poole! We ate dinner at the hotel as we wanted to enjoy the view. Breakfast was busy which is to be expected as I think all room rates include breakfast- they had to pause taking orders for 5/10 mins as the chef had too many orders . It would be a good idea to ask guests to book a time for breakfast in order to avoid a sudden influx at one time. Lots of stuff ran out and staff members seemed stressed.
The rooms very very nice with great jet bath. Air con worked well. As it's an old hotel the floor boards above us were a bit noisy and walls were thin. But the king size bed was very comfy.
Would definitely return.
Dinner was lovely and the waiter was great. It would have been nice to have the option to dine outside but apparently there weren't enough staff.
Great location for the beach."
"The room was clean and bright despite being a budget room. The only criticism is there were no toiletries in the bathroom when we arrived and we only got some on day 2. Breakfast was OK but very short staffed. Most items ran out quickly and took a while to replenish. We have been coming to this hotel for years and noticed the decline in service this time. The one great constant was the lovely swimming pool and the lifeguard manager who is always friendly and super helpful."
"Great place, Very nice room, nice touch with water in the room very quiet, ample free parking, didn’t have breakfast ( included ) as I had to leave early,
Two small issues, had a bath & nearly set the fire alarm off as bathroom door was slightly open ( my fault ) & breakfast was really far to late for working people ( 9.00am ) I would stay again but probably not if working."