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"Clean room, WiFi and good breakfast."

"Was unable to check in due to expired ID. Wayne laws are strict. Had to make emergency reservation at another hotel. I am an 83 year old senior who is technically homeless and live on social security. I have to move frequently due to hotel policies. This causes aggravation to physical problems. If Expedia paid you, then I deserve to be reimbursed. The monies were withheld from my account and if I am not reimbursed, I'll be living on the street."

"Very nice"

"Great location "

"Clean friendly"

"Great stay! Clean, friendly and accommodating! "

"Hyatt House was very clean and super spacious! The staff was extremely friendly and I loved that there were laundry machines available that was very easy to use. If I ever come back to White Plains, I will stay here again! Exceeded my expectations (:"

"Deferred maintenance everywhere .. not even a box of tissues in the room .. mold on bathroom ceiling , broken diverter ,torn lampshades,dark marks on the walls and carpet.. would never stay again or recommend .. also should have known when we turned into the parking lot the potholes and exterior not welcoming .. if I would have reserved my stay to be longer than one night I would have found a different hotel to stay at .. "

"Room was clean. A couple of holes in the light blocking shade. Bath tub didn't drain well and filled up during shower. Shower faucet was loose and leaking. Interaction with staff was limited but my experience was positive. Staff friendly and helpful. Complimentary breakfast was a nice touch."