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"Great staff and valet was worth the pay, but the hotel does need some upgrades and maintenance. Overall the experience was decent."

"good staff and clean rooms"

"Parking was secure and the ac worked perfect."

"Fire alarm kept going off throughout the night, waking us up. Iron did not work. Dishwasher was not connected to cabinet and fell right out. Did not work. No one ever answered when we called the front desk. It took several requests to get an iron to us. I heard several leather guests also complaining. "

"The room was clean, the check-in process was easy, and the location was perfect! The room and the bed were very comfortable and we really enjoyed our stay. We didn't use the pool but it was heated and could've been used even in late spring weather. With the location we were also concerned it would be loud, but it was actually pretty quiet! No noise from the Riverwalk got into the room."

"Very clean room & nice propertiea"

"I had a very nice stay at the Crockett Hotel. It had a great location next to the Alamo and near the River Walk. I think my big challenge was that I had a 5-night stay, and my room was never cleaned, and I had to ask for a fresh towel halfway through my visit."

"Helpful staff"

"The air conditioners are old and emit a heavy smell of mold. I have traveled for a living and never had the type of allergies that I did at this hotel. Two sleepless nights, I had to leave early, couldn't handle more. That said the staff was extremely professional and thoughtful. My poor review is based on the property having mold not the staff."