プレザント ヒルズのプールのあるホテル

「So we unfortunately stayed when a storm had hit and there was no power at the hotel and therefore we couldn't use the amenities. The third shift guy Michael was very helpful taking us to our room via flashlight and getting us what we needed. They also had provided breakfast via donuts, bagels, juice, etc and McCafe coffee so we were still happy with our stay, especially under the circumstances out of their control.」

「It was not disclosed that the property was under construction, the pictures on line were of the completed property. When checking in, we were given a double queen when we booked a King, and the front desk was not apologetic at all, just "sorry, nothing I can do about it". Also, there wasn't a working ice machine to be found. Upon showering, there was also no conditioner, container was empty. Poor experience over all.」

「Easy Access to 51 and 70 」

「On Par」

「There was no remote for the TV and we asked several times for help getting one. There is no onsite help. There was absolutely no parking available even though it was stated " plenty of free parking on 39th street" this is just absolutely not true. The local people laughed when asked about street parking being available. The check out process was unclear as I couldn't get the key box to open back to depsosit the key back. The studio was really pretty dirty and only 2 bath towels for 2...