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"Keys stopped working every other time during our 3 day busy stay got locked out for 30 minutes each time missed events we came for"

"All good! Excellent value for money in a busy business area of Sugarland. Large, clean rooms , and efficient service! free parking is an icing on the cake! "

"It was ok , nothing to brag about "

"Great location, super friendly staff, clean amenities, and great coffee."

"The hotel was clean, and breakfast was amazing ."

"Loved the experience. Amazing staff"

"Room was dirty! Shower had hair in it and beds had dirt/ lint on them."

"Bedbugs, definately had the creepy crawlies. There was also a fd agent obsessed with making sure the guests said "hi" to him. Even chasing a guest down just to make sure the guest said "hi" back. Weird vibes, not my cup of tea."

"When we checked into the hotel, we noticed that one of the two elevators was out of service, and this wasn’t mentioned at check-in. At the time, it seemed like a minor inconvenience, and we were otherwise enjoying our stay. However, when we returned later, we discovered that the second elevator was also not working—leaving the hotel with no functioning elevators at all. This created a difficult situation for my children and me, as we were tired and had to carry our luggage up to the fourth floor. This experience was frustrating and could have been handled better with clear communication and a contingency plan for guests. While we appreciated other aspects of the stay, this issue significantly impacted our overall experience."