2/10 (非常に不満)
Brenda
家族旅行
2023 年 7 月 31 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Vidanta Grand Mayan is immensely large property that requires a train or two to be transported to eating area or pools. Even their own staff has a hard time knowing where building or food areas may be. Signs are not easy to read, if any direction is there to instruct guest to different pools, gym, spa, or restaurant area. Food was pricy and not as great as expected. Vidanta charges for just about everything. Charge for attending an evening program and certain restaurants close at least once or more during the week. Their expectation is to download their app and view every menu for food and programs. I would not return to Vidanta. Our family would prefer to stay in a smaller resort with clear paths and within walking distance to different resort areas. Humidity did it help in staining in line to wait for train shuttle every day and night
Brenda
2023 年 7 月に 7 泊滞在