Phu Thong Vacations from ￥105,155

We (2 adults l, 2 kids—6&8) stayed here for two nights with a night in the middle when we left for a cruise in Ha Long bay. The staff were incredible! As soon as we arrived, they grabbed bags from our car, then grabbed and stored them in between our stays. The breakfast was delicious and you could order off their menu for freshly made omelets and pho for free. We feel pretty lucky to ha w found this place for our family. It was comfortable and lovely.

Had a great 5 days at this hotel everything went perfectly the staff was friendly and helpful. Breakfast was very good with lots of verity. The room was clean and loved the glass bathroom

We had a very pleasant stay at the Oriental Jade Hotel. We booked two corner rooms, which were clean and comfortable, although the views from the fifth floor were not particularly impressive. The highlight of our stay was the excellent service. Every staff member we encountered was friendly, welcoming, and attentive. We truly appreciated the hospitality and felt well taken care of throughout our stay. The location is fantastic — just steps from Hoàn Kiếm Lake and many of Hanoi’s main attractions, with shopping and plenty of restaurants only a few blocks away. The breakfast buffet could be improved, particularly with more variety and better-quality cheese and cold cuts to accompany the bread selection. The eggs also need some attention; both days our eggs were overcooked, suggesting the kitchen could benefit from some additional training. Overall, what stood out most was the wonderful service and friendly staff. The location is hard to beat, and we would happily consider staying here again.

Room is clean but old building some of staffs can’t speak English