4/10 (不満)
Kam Wing
グループ旅行
2025 年 2 月 5 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
This homestay is soso, and the kitchen is not clean and cannot be used.
When we arrive the homestay, the host said the pervious customer would like to stay one more day and force us change to another homestay for our first day. Oroginally we should have whole apartment. They just give us 2 rooms for the first night and refund $80 for the room they cant provide to us. There are some windows not yet covered in toliet, thats totally unacceptable.There are no compensation for this changes. This changes is unreasonable since we already booked and paid for the homestay much earlier.