While my rating gave a 5 star - I would rather it was a 4.75. There were several things on the property that needed fixed. I did let the owners know and they said they would get right to it. It does say for a heated pool it would be an extra fee. At the price we paid, I really feel it should have been included. Not to anyones fault, it was cold and rainy the entire time we were there so it was a waste of money for us to have it heated. We did pick fresh fruit and ate it., a complete bonus. There is tons of room and worked great for our large family. It is nice you can section off the house with pocket doors if you need to make things quieter at different times of the day. The sunken family room is nice, however for older people they don't see the floor heights. and my parents were constantly trying to figure out the floor. It would be nice if a nightlight was put at each of the steps. Tons of stuff to do in the backyard. A true kids delight - especially if they are about 10. My teenagers enjoyed the basketball court - in between rain showers. My 20 year olds enjoyed the garage gym. My parents enjoyed the giant kitchen table to play cards at for hours. Overall we had a great time. The family responds quickly to text messages. The .25 knock off points for me is really the items that need fixed and the fee for the pool - which was stated - I just didn't like it. Overall, I would stay again. It was clean. The beds were comfy - every single person said their bed was great. Having other guests on the property really isn't a problem, however it is kinda weird to hear the upstairs guests when you least expect it. We never saw or met the other guests, just heard them at night. Also, you are requested to read the property instructions - you should do this ASAP. Might help you out.
Full disclosure - I rarely give 5 stars - I am a Hotel Snob, so take it for what that is worth.