ノースフェニックス ホテル

「新築ホテルで快適に過ごせました」

「Enjoyed our stay」

「Ok」

「We really enjoyed our stay at the hotel - the rooms were super new and clean with a very comfy bed. The swimming pool and pool side service from Nicole was fantastic and the breakfast from Helen was very tasty and worth the add-on. Highly recommend.」

「Great staffs!」

「This property lacks hospitality, leaving guests feeling tolerated rather than welcomed. Stained linens, dust buildup, unvacuumed carpets, and mold in the bathroom tiles indicate a rushed or understaffed housekeeping department.」

「The room was spacious. The ac was good. The Wifi was too difficult to access. The light and fan under the microwave did not work.」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「No」

「Location and price were good. Bed was like a boulder, hospitality seemed an inconvenience to receptionist. Overall, I wouldn't go back, even at the price. Go 3 exits up to newer properties off happy valley.」

「Beautiful spot! Large and luxurious!」

「The property was clean. The staff was very helpful and nice. My room was not ready until after 5pm. We arrived early and waited all afternoon」

「Room was great breakfast always super good」