Is Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites?

Self parking is free at this property.

What time is check-in at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites Reviews, Deals & Photos 2025

Q: Does Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

Q: Where is Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites located?

Located in South Tempe, this hotel is within a 15-minute walk of Arizona Mills Mall, SEA LIFE Arizona Aquarium, and LEGOLAND® Discovery Center. Oasis Water Park and Arizona Grand Golf Course are also within 1 mi (2 km).

8/10 Good

Jesus

Jan 16, 2022

Stayed 1 night in Mar 2019

6/10 Okay

Brenda

Dec 4, 2021

Stayed 14 nights in Dec 2019

8/10 Good

Amy

Feb 23, 2021

Liked: Staff & service, room comfort

Pleasant Staff Great Location

Front Desk Staff ,Jeffery, was very helpful and pleasant. Location is great with a large park across the street. Price for Scottsdale was wonderful. However, the room itself: couch had stains and the shower wasn't operating properly. The stains were questionable so we turn the cushions upside down and it looked much better. The shower plumbing needs some work as more water seems to come out the bath spout than out the shower head.

Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Feb 4, 2021

Liked: Staff & service, room comfort

Disliked: Cleanliness

Decent stay

overall it was a good stay. Quiet and hotel staff practiced social distancing. Room was not clean but after spending $10 at dollar store for cleaning items and doing it myself it was a lot more comfortable. They did give me a discount for one night because the hot water wasn't working, which sucked. However the discount made up for it.

Stayed 6 nights in Nov 2020

10/10 Excellent

Verified traveler

Dec 28, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel. Staff very friendly and I loved everything about my stay.

Stayed 4 nights in Dec 2020

10/10 Excellent

David

Dec 21, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Dec 2020

10/10 Excellent

Nick

Dec 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Dec 14, 2020

Disliked: Staff & service

Stayed 2 nights in Dec 2020

2/10 Terrible

Troy

Dec 13, 2020

Disliked: Cleanliness, property conditions & facilities

Stayed 7 nights in Dec 2020

2/10 Terrible

Verified traveler

Dec 12, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place Ive been too

This place looked so nice from the online pictures. Once I got there, the room was filthy and the service at the front desk was poor. The surrounding area was also not the best one to be in. I checked out immediately and went to another hotel and it was like day and night. I do NOT recommend this hotel AT ALL.

Stayed 3 nights in Dec 2020

6/10 Okay

Rosie

Dec 12, 2020

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Dec 11, 2020

ASU Visit

The hotel is old and definitely needs remodeling. The conditions are run down and repairs are needed. It almost looks like a weekly stay for locals. I'm glad we only needed to stay overnight. Unfortunately won't stay again until it's has been remodeled. The location was excellent and very convenient to stores, food places and even the ASU stadium. Customer service from employees...i.e. front desk, housekeeping and management was great (reason I gave it 3 stars and not 2 stars) LOOKS LIKE A NAME CHANGED MAYBE DUE TO NEW MANAGEMENT OR OWNERS SO HOPEFULLY REMODELING SOON!!

Stayed 1 night in Dec 2020

10/10 Excellent

Hector

Dec 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price and great cleaning service.

Stayed 7 nights in Nov 2020

10/10 Excellent

Kimberly

Dec 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Dec 6, 2020

Disliked: Property conditions & facilities, room comfort

Run Down with a Super Spreader Event in Full Swing

When I arrived, my suite had been given away. The clerk was only authorized to offer me $4/night off for the difference between a suite and a room. When I berated the booking service, she felt threatened and we had pointed words (no name calling, no banging on counters or plexiglass partition, yet she felt threatened), even though I pointed out my ire was not at her. (Mutual apologies exchanged next morn). Eventually,I was checked in and told that I would not be charged until the manager dealt with the situation in the morning (I was later given a more significant reduction in my rate). However, I was told if I had paid for the room in advance — even though Hotels.com offers me the option not to do so — the suite would have been saved. So much for being a Gold member NINE YEARS IN A ROW. The motel itself is VERY run down. The cement steps are chipped, the stones and all the walkways are stained or have chipped paint, and they are dirty. Between the parking lot and my room, I saw a few overflowing trash cans. Okay, it was night on Friday. My room was near the pool, and the full-on pool party! (repeated the next night). People barbecuing, pool and hot tub filled with people, music blasting. There were 50+ people (no exaggeration, have a pic), NO MASKS! NO SOCIAL DISTANCING! (Was this legal? Definitely NOT safe.) The room, itself, though in need of a paint job and with scratched furniture, was very clean. I am very sure that I was not in danger of covid there.

Stayed 4 nights in Nov 2020

8/10 Good

LANA

Dec 6, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room met my needs. It was a bit small but was serviceable. The hotel was close to everything we needed. Staff was helpful and nice.

Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveler

Dec 5, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The beds had dirty soiled linens with body fluids. Had towels, no face cloths. It's a health hazard. The property isn't well lit. No security. No elevators. Ice machines are placed in areas that are dark isolated. I had no room service during my 3 night stay. Very disappointing!

Stayed 3 nights in Dec 2020

10/10 Excellent

Shelly, Tempe

Dec 4, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t say enough good things about this hotel! I love it there! The staff were super nice, they make you feel comfortable. The rooms are clean, and comfortable. The WiFi is wonderful and fast.

Stayed 14 nights in Nov 2020

10/10 Excellent

Michelle, Tempe

Dec 4, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is amazing! We are in the process of getting our own home and this hotel has been the best! They have clean rooms, free breakfast, heated pool, a social hour where you get two free drinks every night! The staff are super friendly. Not to mention it’s pet friendly!!

Stayed 7 nights in Nov 2020

10/10 Excellent

Fred R

Dec 3, 2020

Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Dec 3, 2020

Stayed 1 night in Nov 2020

2/10 Terrible

Iliana

Dec 2, 2020

Liked: Room comfort

Disliked: Cleanliness, staff & service

Stayed 2 nights in Nov 2020

8/10 Good

Jesús

Dec 2, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2020

8/10 Good

Jaime

Dec 1, 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

It is a great location. Not sure if service was so bad due to Covid the holiday. You had to request linens and cleaning daily, but didn’t get clean towels daily

Stayed 5 nights in Nov 2020

4/10 Poor

Kristen

Nov 30, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2020

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