This property was gorgeous, very spacious, great pool in a quaint neighborhood. My friends and I enjoyed our time here, however our experience wasn’t the greatest. The first callout, it wasn’t as clean as I hoped it’d be. Some of the towels and washcloths were stained, the top sheet on one of the beds had a sightly stain on top of it. In addition, the crevices and corners of the home could use some attention. The second callout, I contacted Sacha days prior to arrival to understand if I could set up decorations to surprise the bride before the checkin time. His response was that he’d let me
know once the house was ready. The day of, I unfortunately didn’t have the chance to speak directly to him to communicate the magnitude of
simply setting up decorations to elevate the brides’ experience, I was met with texts and consistent messages sharing he was awaiting a response from housekeeping. I am cognizant of the importance and time it takes to flip the home, however I think it would’ve been reasonable to simply set up for about 30minutes. We had to do it while the bride waited patiently. Because of this, not only was the experience ruined, the logistics of the day caused me to spend unnecessary money traveling across Phoenix as I was under the impression I’d have the ability to checkin prior to 4PM.