3/5 Okay
Verified traveler
Nov 1, 2020
Stayed 2 nights in Oct 2020
NagaWorld Hotel & Entertainment Complex
Photo gallery for NagaWorld Hotel & Entertainment Complex
Overview of NagaWorld Hotel & Entertainment Complex
NagaWorld Hotel & Entertainment Complex
3.9/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
Phnom Penh, NagaWorld, Samdech Techo Hun Sen Park
Explore the area
- Samdach Hun Sen Park4 min walk
- Cambodia-Vietnam Friendship Monument9 min walk
- Royal Palace17 min walk
- Phnom Penh (PNH-Phnom Penh Intl.)16 min drive
Choose dates to view prices
About this area
Phnom Penh
In the city center, NagaWorld Hotel & Entertainment Complex is in an area with good shopping. Independence Monument and Silver Pagoda are notable landmarks, and travelers looking to shop may want to visit AEON Mall and Phnom Penh Night Market.
What's nearby
- NagaWorld Casino - 1 min walk
- Santepheap Garden - 3 min walk
- Samdach Hun Sen Park - 4 min walk
- Cambodia-Vietnam Friendship Monument - 9 min walk
- Royal Palace - 17 min walk
Getting around
- Phnom Penh Railway Station - 4 min drive
- Phnom Penh Intl. Airport (PNH) - 16 min drive
Restaurants
- Bistro Romano Italian – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
- 2Pangea – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
- Fortune Palace – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
- Le Gourmet – Fine-dining restaurant with a bar offering French cuisine. Serves lunch and dinner daily.
- Korean Grill – Restaurant offering Korean cuisine. Serves lunch and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Property requires that all guests receive free on-site antigen/rapid COVID-19 testing during their stay
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 1 and up
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- WiFi in public areas is free for up to 15 minutes per day
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
- Free 24-hour offsite parking within 328 ft
- Street parking available
- Free roundtrip airport shuttle from 6:00 AM - 11:30 PM
- Airport shuttle at scheduled times
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 12 for adults and USD 12 for children
- 12 restaurants and 4 coffee shops
- 9 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Designer stores
- Fitness center
- Full-service spa
- Karaoke
- Nightclub
- Outdoor pool
- Shopping mall
- Shopping
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Filipino
- Khmer
Business services
- Conference center (11539 square feet of space)
- Meeting rooms - 5
Outdoors
- Garden
Spa
- 22 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Couples dining
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Towels
Entertainment
- Cable channels
- LCD TV
Food and drink
- Champagne service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Soundproofing
- Turndown service
- Window screens
Similar properties
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Phnom Penh
Chamkar Mon
Parking included
Family friendly
5 star
Washer and dryer
Guest rating 3.5+
Hotel resort
Policies
Check-in
Check-in from 2:00 PM - 5:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The check-in location differs from the property location; to check in, go to NagaWorld 1 & NagaWorld 2
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 1 and up
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Renovations and closures
The following facilities or services will be unavailable from June 1 2021 to June 30 2022 (dates subject to change):
- Bar/Lounge(s)
- Dining venue(s)
- Fitness facilities
- Sauna
- Shuttle services
- Spa
- Spa/Beauty services
- Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 40 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per day
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 12 for adults and USD 12 for children (approximately)
- Rollaway bed fee: USD 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, Union Pay, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas is limited to 15 minutes per day
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
Property is also known as
NagaWorld
NagaWorld Entertainment Complex
NagaWorld Entertainment Complex Phnom Penh
NagaWorld Hotel
NagaWorld Hotel & Entertainment Complex
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex
NagaWorld Entertainment Compl
NagaWorld Hotel & Entertainment Complex Resort
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel & Entertainment Complex Resort Phnom Penh
Frequently asked questions
Overall score and ratings
3.9
Good
3.9/5
Cleanliness
3.9/5
Staff & service
4.0/5
Amenities
3.9/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Oct 18, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Stayed 1 night in Oct 2020
4/5 Good
steve
Traveled with family
Oct 9, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
5/5 Excellent
Juvy
Oct 6, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
5/5 Excellent
steve
Traveled with family
Oct 4, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Stayed 3 nights in Sep 2020