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NagaWorld Hotel & Entertainment Complex

Photo gallery for NagaWorld Hotel & Entertainment Complex

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of NagaWorld Hotel & Entertainment Complex

NagaWorld Hotel & Entertainment Complex

5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Phnom Penh, NagaWorld, Samdech Techo Hun Sen Park

Explore the area

  • Popular LocationSamdach Hun Sen Park4 min walk
  • Popular LocationCambodia-Vietnam Friendship Monument9 min walk
  • Popular LocationRoyal Palace17 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)16 min drive

Choose dates to view prices

About this area

Phnom Penh

In the city center, NagaWorld Hotel & Entertainment Complex is in an area with good shopping. Independence Monument and Silver Pagoda are notable landmarks, and travelers looking to shop may want to visit AEON Mall and Phnom Penh Night Market.

What's nearby

  • NagaWorld Casino - 1 min walk
  • Santepheap Garden - 3 min walk
  • Samdach Hun Sen Park - 4 min walk
  • Cambodia-Vietnam Friendship Monument - 9 min walk
  • Royal Palace - 17 min walk

Getting around

  • Phnom Penh Railway Station - 4 min drive
  • Phnom Penh Intl. Airport (PNH) - 16 min drive

Restaurants

  • Bistro Romano Italian – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • 2Pangea – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Fortune Palace – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Le Gourmet – Fine-dining restaurant with a bar offering French cuisine. Serves lunch and dinner daily.
  • Korean Grill – Restaurant offering Korean cuisine. Serves lunch and dinner daily.

About this property

NagaWorld Hotel & Entertainment Complex

Luxury Phnom Penh resort in Chamkar Mon, walk to Riverside
This resort features 12 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free airport shuttle are also provided. Additionally, a nightclub, 9 bars/lounges, and a fitness center are onsite. All 1617 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
NagaWorld Hotel & Entertainment Complex offers 1617 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Phnom Penh resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the resort include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The Spa has 22 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Property requires that all guests receive free on-site antigen/rapid COVID-19 testing during their stay
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 1 and up
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 15 minutes per day

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour offsite parking within 328 ft
  • Street parking available
  • Free roundtrip airport shuttle from 6:00 AM - 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 12 for adults and USD 12 for children
  • 12 restaurants and 4 coffee shops
  • 9 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Fitness center
  • Full-service spa
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Shopping mall
  • Shopping

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Khmer

Business services

  • Conference center (11539 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to NagaWorld 1 & NagaWorld 2
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 1 and up
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to June 30 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Shuttle services
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 for adults and USD 12 for children (approximately)
  • Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, Union Pay, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas is limited to 15 minutes per day
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

NagaWorld
NagaWorld Entertainment Complex
NagaWorld Entertainment Complex Phnom Penh
NagaWorld Hotel
NagaWorld Hotel & Entertainment Complex
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex Phnom Penh
NagaWorld Hotel Entertainment Complex
NagaWorld Entertainment Compl
NagaWorld Hotel & Entertainment Complex Resort
NagaWorld Hotel & Entertainment Complex Phnom Penh
NagaWorld Hotel & Entertainment Complex Resort Phnom Penh

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 326 out of 1000 reviews
5 - Excellent 33%
Rating 4 - Good. 403 out of 1000 reviews
4 - Good 40%
Rating 3 - Okay. 140 out of 1000 reviews
3 - Okay 14%
Rating 2 - Poor. 67 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 64 out of 1000 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Excellent stay, great service and good choices for food.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
I love it and it is exciting service hotel , but I thinking some khmer security Still have no idea how to treating Khmer people. They like Chinese, Watch out ...
Stayed 3 nights in Sep 2020