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Cardamom Hotel & Apartment

3.5 star property
Family-friendly hotel connected to the convention center in Phnom Penh City Centre with free parking

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July 2024
August 2024

Photo gallery for Cardamom Hotel & Apartment

Premium bedding, minibar, in-room safe, desk
Front of property - evening/night
Breakfast, lunch, dinner served; international cuisine
Reception
Deluxe Twin Room | Bathroom | Combined shower/tub, hair dryer, bathrobes, slippers

Reviews

7.8

Good

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Cleanliness is always the issues with most hotels in Cambodia. Period
Derrick
Mar 1, 2020
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About the neighborhood

Map
Phnom Penh, #69, St. 174, Sangkat Phsar Thmey III, Khan Daun Penh

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • National Museum of Cambodia - 11 min walk
  • Phnom Penh Night Market - 2 min drive
  • NagaWorld Casino - 3 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 26 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪商家微信定位谷歌地图标注 - ‬1 min walk
  • ‪Le Votre Traiteur - ‬4 min walk
  • ‪Mondolkiri Restaurant - ‬3 min walk
  • ‪Lucky Seven - ‬5 min walk

About this property

Cardamom Hotel & Apartment

Family-friendly hotel near Central Market
Located close to Sorya Shopping Center and Orussey Market, Cardamom Hotel & Apartment provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site international cuisine restaurant, Mimosa Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and car rentals on site.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Luggage storage, a 24-hour front desk, and barbecue grills
Room features
All 102 rooms have comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like premium bedding and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Shower/tub combinations and hair dryers
  • 22-inch TVs with cable channels
  • Balconies, refrigerators, and on-request microwaves

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 3.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mimosa Restaurant
  • POULOWAI LOBBY BAR

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 3.5 for children
  • Airport shuttle fee: USD 12 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cardamom Hotel
Cardamom Hotel & Apartment
Cardamom Hotel & Apartment Phnom Penh
Cardamom Phnom Penh
Cardamom Hotel Apartment Phnom Penh
Cardamom Hotel Apartment
Cardamom Apartment Phnom Penh
Cardamom Apartment
Cardamom & Phnom Penh
Cardamom Hotel & Apartment Hotel
Cardamom Hotel & Apartment Phnom Penh
Cardamom Hotel & Apartment Hotel Phnom Penh

Frequently asked questions

Is Cardamom Hotel & Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cardamom Hotel & Apartment?

Self parking is free at this property.

What time is check-in at Cardamom Hotel & Apartment?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Cardamom Hotel & Apartment?

Check-out is at noon.

Does Cardamom Hotel & Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Cardamom Hotel & Apartment located?

This family-friendly Phnom Penh hotel is located in a shopping district, within a 10-minute walk of Sorya Shopping Center, Central Market, and Royal Palace. National Museum of Cambodia and Orussey Market are also within 15 minutes. Phnom Penh Railway Station is 16 minutes by foot.

Cardamom Hotel & Apartment Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 82 reviews" "
Rating 8 - Good. 40 out of 82 reviews" "
Rating 6 - Okay. 16 out of 82 reviews" "
Rating 4 - Poor. 5 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Derrick

Traveled with family
Disliked: Cleanliness, room comfort
Cleanliness is always the issues with most hotels in Cambodia. Period
Stayed 2 nights in Feb 2020

8/10 Good

Kim, Australia

Traveled with partner
Liked: Staff & service
Location, breakfast, comfort beds but bedsheets condition needs replacement
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded! Very clean with a complimentary drink as well
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
What just a few doors away from office of Grasshopper Adventures
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Overall OK
Not a bad hotel for the price. The biggest issue is that this hotel is used by tour groups so most mornings there would be multiple buses full of tourists going in and out.
Stayed 2 nights in Dec 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Nellie

Liked: Cleanliness, staff & service
The first room was situated in between rooms. I asked to change rooms with some natural light as I was staying 4 days. The next day I was given a room with a balcony facing the main road. The breakfast was good except for the yogurt it was off. The staff were friendly, accomodating and helpful.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, staff helpful, bed mattress very firm
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel that I ever stay
Lift spoilt, got a room with shower head spoilt, no hangers, toilet door not working well, area not many choices of food, some receptionist are not helpful, room service people cannot speak English, not organised
Stayed 3 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and close to eateries. Bathroom needed upgrading as water pressure was all over the place and shower door was extremely hard to slide open. Breakfast which was included in the room price was good with a choice of Asian or western. Staff were very helpful.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a good choice of food in the buffet breakfast.
Stayed 1 night in Apr 2019

8/10 Good

bassam

Liked: Staff & service, room comfort
Convenient Location
Great location and very convenient. Shops, restaurants, cafes and all within walking distance
Stayed 5 nights in Mar 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service
Close enough to the action. A satisfactory starting point on our adventure.
Stayed 2 nights in Jan 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty good place
The staff are very freindly, i never got up for the breakfast but i heard it was good. There is a chinese sky bar next door can get really noisey until 2am sometimes but not every night. Also you can hear the bass from pontoon on occasion. The AC was very good the bed was great the TV good. Wifi was also good. Bed and room comfy and clean. overall a very nice hotel. only downside was the night porter thinking my wife was a bar girl , we did check in togther so i dont know why he said such things. i complained and it didnt happen again.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

I like it
Good
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Extended Stay
Enjoyed the room service on food and front desk support. Good place to relax, focus on private business and work.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Stayed 4 nights in Nov 2018

8/10 Good

Satoshi

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location
Just next neighbor building, there is a restaurant where music band played In dinner time, but their sound are very loud and disturb to sleep some times. But nice played
Stayed 1 night in Nov 2018

8/10 Good

debbie , NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and near to river front
Stayed here twice - beginning and end of two weeks in Cambodia. Both rooms were spacious and clean. Air con worked well. Mattresses were hard but that's normal for SEasia. Staff were pleasant and helpful. 15 min walk to river front and Royal Palace. 10 mins or less to centralmarket. Two great restaurants opposite hotel. Romdeng was amazing as French restaurant was great as well.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in convenient location
Unfortunately the lift not working and construction next door. Otherwise a great small hotel. Great breakfast and service

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel close to Royal Palace
This hotel has different sized rooms and you experience will really dependent on which room you will get. The first night we had a tiny room with a window opening out to the hallway. Then we moved up to the 8 th floor and it was like a different world.

8/10 Good

simon, thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Single tourist traveller
Good location close to nightlife. Well appointed but i will choose a hotel with a pool next time for daytime relaxing

8/10 Good

rick, U.S

Liked: Cleanliness, property conditions & facilities, room comfort
Very satisfied
Clean room, friendly staff. Excellent location it's a short walk or tuck- tuck ride away from all the action. I will definitely stay again.