Find hotels near Phillips Paw Park, Los Angeles from ￥9,292

"Gross and professional Management Unkeep property"

"Very nice hotel tucked away in a cul de sac away from the hussle and bussle and located in a very nice neighborhood. The hotel itself is upscale and spacious. I woukd stay again. "

"Sheets were dirty with stains and weren’t changed when room was cleaned. "

"I stayed at Best Western Diamond Bar Hotel & Suites for one night (Mar 7–8). My experience was very disappointing due to misleading photos, room mismatch, and customer service response. The room I received did not match the room type I booked online. As soon as I noticed the difference, I immediately returned to the front desk to explain the issue. The staff told me she could not change the room because I had already entered it. I explained that there would be no way to verify the room type without first going inside. I showed her my reservation confirmation and the room photos from the booking, but she still refused to change the room. She also claimed that all the rooms in the hotel were the same, which did not match what I saw. Another concern is that the photos online suggest the rooms and bathroom have been remodeled. However, bathroom fixtures were old and worn, and the condition did not appear clean. When I asked if a manager could assist, I was told the manager was not on site and that a note would be left for the next day. Since I was only staying for one night, this did not resolve the issue. No alternative solution was offered. The room did not match my reservation, and the situation could not be resolved. I checked out within about an hour of checking in. Travelers should be aware that the room they receive may not match the photos shown online, and the front desk may not be able to assist if there is a problem."

"Great "

"The location is nice and the hotel has a wonderful view. Unfortunately not all rooms share that view. My room faced the parking lot which was not ideal. The staff was friendly and helpful. I would definitely recommend this hotel to anyone staying in the area."

"The coffee and tea is provided 24/7"

"I cannot say enough good things about the property and the hosts. I booked this beautiful property for a family get together to celebrate my aunt's 70th birthday and it was just perfect. Spacious enough for the little ones to run and play. Cozy enough for my older relatives to sit, relax, and reminisce about their youth. Lian and Annie are incredible hosts! Checking in was seamless and out was seamless. They even allowed us to check in early so that we could rest after our flight. My cousin left a sweater that has sentimental value and Lian even offered to drop it off! This trip was one that my entire family is so grateful for, as am I! It would not have been possible but for Lian and Annie and their beautiful space! "

"My reservation did not match what Expedia had scheduled for me and the front deck was terrible at costumer service. Biggest problem was language barrier. TV didn't work; the bathroom floor was sticky. Only one set of towels for 2 guests, called the front desk and was told I would have to came down and pick up anther set. "