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Mövenpick Resort Phan Thiet

5.0 star property
Mediterranean hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Mövenpick Resort Phan Thiet

Interior
Restaurant
Exterior
2 outdoor pools, pool umbrellas
Restaurant
Near Red Dunes and Van Thuy Tu Temple, Mövenpick Resort Phan Thiet offers a peaceful escape. Guests can relax on the white sand beach, enjoy spa treatments, and dine at three restaurants. The resort has two pools - one for adults and one for kids - with sun loungers and umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Spa
  • Housekeeping
The current price is ￥11,686
￥13,252 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
TV
Ceiling fan
Hair dryer
Bathrobes
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Hair dryer
Bathrobes
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Hair dryer
Bathrobes
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Sea View

Family Suite, Multiple Beds, Sea View | Minibar, in-room safe, soundproofing, iron/ironing board

Family Suite, Multiple Beds, Sea View

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
TV
Ceiling fan
Hair dryer
Bathrobes
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Sea View, High Floors

Minibar, in-room safe, soundproofing, iron/ironing board

Executive Room, 1 King Bed, Sea View, High Floors

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds, Sea View, High Floors

Minibar, in-room safe, soundproofing, iron/ironing board

Executive Twin Room, 2 Twin Beds, Sea View, High Floors

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Hair dryer
Bathrobes
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Twin Room, 2 Twin Beds, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sea view
  • Sleeps 4
  • 2 Twin Beds
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About the neighborhood

Map
77100, Lam Dong, Phan Thiet, Hon Gio - Thuan Quy Street, Tien Hoa Hamlet, Tien Thanh Commune

What's nearby

  • Wonderland Water Park Phan Thiet - 1 min drive - 1.2 km
  • Tien Thanh Beach - 3 min drive - 2.7 km
  • Van Thuy Tu Temple - 14 min drive - 14.5 km
  • Phan Thiet Beach - 17 min drive - 16.0 km
  • Poshanu Cham Tower - 22 min drive - 22.3 km

Getting around

  • Ga Phan Thiet Station - 23 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 176 min drive

Restaurants

  • ‪Nhà Hàng Tấn Nam Restaurant ( Colia ) - ‬14 min walk
  • ‪Aloha - ‬5 min walk
  • ‪Pinky Garden - ‬8 min walk
  • ‪Biển Xanh Quán- Hải Sản Tươi Sống, Cơm Gia Đình - ‬6 min walk
  • ‪Black Pearl Restaurant - ‬1 min walk

About this property

Mövenpick Resort Phan Thiet

Luxury hotel near Tien Thanh Beach
Located close to Red Dunes and Van Thuy Tu Temple, Mövenpick Resort Phan Thiet provides 3 coffee shops/cafes, a garden, and dry cleaning/laundry services. With amenities like sun loungers and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to an outdoor entertainment area and 3 bars, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and a reception hall
Room features
All 248 rooms boast comforts such as furnished balconies and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 50-inch TVs with digital channels
  • Electric kettles, ceiling fans, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; VND 410,000 for adults and VND 208,000 for children
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Outdoor entertainment area
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1565000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 410000 for adults and VND 208000 for children
  • Rollaway bed fee: VND 1565000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Movenpick Resort Phan Thiet
Mövenpick Resort Phan Thiet Hotel
Mövenpick Resort Phan Thiet Phan Thiet
Mövenpick Resort Phan Thiet Hotel Phan Thiet

Frequently asked questions

Does Mövenpick Resort Phan Thiet have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mövenpick Resort Phan Thiet?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Mövenpick Resort Phan Thiet on Dec 1, 2025 start from ￥11,686, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mövenpick Resort Phan Thiet pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Resort Phan Thiet?

Self parking is free at this property.

What time is check-in at Mövenpick Resort Phan Thiet?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mövenpick Resort Phan Thiet?

Check-out is at noon.

Where is Mövenpick Resort Phan Thiet located?

Offering direct access to the beach, this Xã Tiến Thành hotel is 1.6 mi (2.7 km) from Tien Thanh Beach and within 9 mi (15 km) of Red Dunes and Van Thuy Tu Temple. Duc Thanh School and Linh Son Truong Tho pagoda are also within 9 mi (15 km).

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Mövenpick Resort Phan Thiet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 77 reviews
Rating 8 - Good. 11 out of 77 reviews
Rating 6 - Okay. 13 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hang

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Vidar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, but there isn’t much to do around and there is a lot off garbage on the beach
Stayed 13 nights in Feb 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staffs and very polite staffs provide good services, excellent breakfast, restaurant cooks very good food for lunch and dinner. Beautiful resort, super clean, nice music, nice pool with clean water, nice gym room with alot of new equipment, I don't like the beach because it has alot of trash. Great resort for family to relax for vacation.
Stayed 2 nights in May 2023

2/10 Terrible

Mayumi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have traveled and stayed several movenpick hotels and I loved every single places. But definitely I cannot recommend this place. Dining option is very limited, staff is awful. No one understands English and service is so bad. Gorgeous pool but pretty much that’s it. Nothing else to do, terrible service and terrible food. I will never come back and I cannot recommend this place unless you speak language or stay there only one night. This hotel makes me question Movenpick branding.
Stayed 4 nights in Apr 2024

4/10 Poor

Sajan Man

Liked: Cleanliness, staff & service
Restaurant was 1 star. Food is horrible. Not as advertused
Stayed 2 nights in Sep 2025

8/10 Good

PHUOC THO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Stayed 2 nights in Apr 2025

6/10 Okay

Joseph

Liked: Cleanliness, room comfort

Just OK

This is a hotel for elites with spoiled children that are mostly disrespectful. I have been in rural Vietnam for a week where the kids behave with class and are very humble. The kids you find at this resort are the opposite, a product of their parents lifestyle. Kids kids kids everywhere crying and yelling. This is not a peaceful resort. Don’t come if you’re a couple. So far, I would place this resort as mediocre at best. I am used to Western style resorts with much higher expectations. The restaurant serves subpar food. You will have to go offsite for decent prices and exceptional food while I do commend their staff for great service. I don’t think it’s five star. The rooms are clean and beautiful. I am just disappointed with the food service it seems this resort was slapped together last minute. I think this resort has been open for several years, which leaves me feeling perplexed as they have not ironed out all the kinks. If you are used to European hospitality or North American you’ll be a little saddened. The prices are exuberant for the quality which leads me to believe there is not much value here. This resort is great for families with children not really couples. We are about 15 minutes from the city which makes this not walkable. I would highly suggest eating offsite as there are much better options in the city. I just found out some funny information about this place. They will charge you 2 million VND if it smells like fruit in your guest room, but they will not
Stayed 3 nights in Feb 2025

4/10 Poor

Sean

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not expect this report to be like a” resort “ was many issues upon check in beginning with non working air, room cleanliness was not well. Smell of our room was terrible. Overall staff was very kind especially the doormen, they were so kind.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Så lækker og god en oplevelse

Vi havde en utrolig dejlig ferie på Mövenpick. Venligt og imødekommende personale, lækre omgivelser. Pænt og rent. Fedt fitnesscenter. Lækkert poolområde. Rigtig god morgenmad med en masse at vælge imellem. Varm anbefaling herfra. Der er et lille Tivoli, et badeland og andre seværdigheder i nærheden.
Stayed 6 nights in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the swimming pool for kids
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, stunning ocean views. Great pool,spa and restaurant. Highly recommend
Stayed 5 nights in Dec 2024

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Preis/Leistung für ungefähr $85 pro Nacht

Sehr schöne Hotellanlage Toll s Pool. Sehr Kinderfreundlich.
Stayed 5 nights in Jan 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fint hotell mitt i en spökstad

Kommer till hotellet och får besked om att frukost inte ingår för barnen trots att det på vår bekräftelse står att det ingår för samtliga. Mycket tjafs och kontakt med hotels.com så tillslut löser det sig men personalen i receptionen är inte tillmötesgående. Överlag känns personalen förvirrad och har dålig koll. Missar room service, placerar ut fel vid middagar etc. Hotellet är fint men läget är inget vidare. Känns som en spökstad. Stor gatan utanför som behöver korsas för att komma till stranden. Stranden ok men inte mer än så, vattnet var grumligt och man ser ej botten. Städpersonalen bankar på dörrarna innan kl 9 och skriker HOUSEKEEPING så det ekar i hela korridoren. Spelar ingen roll om man satt upp Stör ej skylten för det är sjukt lyhört så då hör man att de bankar på grannens dörr. Trevligaste personalen är killarna som står vid grinden vid poolen och delar ut handdukar samt tjejerna i barnklubben de är toppen! Positivt: Fina hotellrum och hotellområde Bra frukost Bra barnklubb Fikabuffé varje em som ingår (mest frukt och lite choklad) Negativt: Åt kvällens buffé en kväll och efter den blev dottern magsjuk troligen av hamburgare. Ingen ATM och många ställen utanför hotellet tar ej kort så ta med kontanter Spökstad (men det är ju inte hotellet fel)
Stayed 7 nights in Dec 2024

10/10 Excellent

Tomohisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star gem in southern Vietnam

Special thanks to Y who i didn't get her real name for taking care of our daughter in the kids club and cooking class she made the stay memorable for our daughter. Quiet resort with great services, family friendly, in hotel daycare, pools with lifeguards, very high quality breakfast, high quality 5 star resort. Infinity pool overlooking the ocean. Stayed 4 nights, will book again if in Phan Thiet. Area under development reminds me of phu quoc 10 years ago, the airport is under development easy to get in from HCM but harder from other cities. The resort was at full capacity on Saturday so i would avoid that day if looking to relax.
Stayed 4 nights in Jan 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 3 nights in Jan 2025

6/10 Okay

Håkan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

DAGISVARNING

Detta är ett hotell för barn 0-13 år det bör varnas för alla andra. Alla middagar och frukost är som att äta i en skolbespisning- en enorm ljudnivå. Det är slut det är köer och det är spring stoj och lek. Hotellrummet är fint, bra städ och service där. Men på en semester vill man rätt ofta lämna rummet.
Stayed 18 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Værste service nogensinde. Fra vi ankom til vi forlod stedet. Meget dyrt at spise og meget lav kvalitet af maden. Frossen pizza som var elendig og igen dyrt Havde ikke styr på hvilke regninger der var betalt og ikke betalt og ville opkræve penge for allerede betalte regninger. Havde ikke gjort et bord klar til nytårsaften, og måtte vente 30 min indtil de fik styr på det også krævede de ellers opkrævning for betalingen da vi skulle tjekke ud og selvom regningen var betalt. Servicen til morgenmaden under alt kritik, og maden var specielt god. Ingen håndklæder ved poolen og fik at vide der ville gå 2 timer før de var klar.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personale og alt du kan forvente av ett fem stjernes hotell. Nedsiden er at området rundt hotellet er under konstruksjon. Det var ikke noe bråk mens vi var der, men det er noe øde. Tar 30minutter inn til phan thirt sentrum. Ellers er det ganske lite som ligger rundt hotellet. Det er noen restauranter. Vi var veldig forbøyt med pizzaen til høyre for hotellet og restauranten «trung duong» som ligger i enden av gågaten like ovenfor stranden. Frokosten på hotellet var svært god, men a-la carte menyen var begredelig. Ferdigbunn på pizza, uspiselig hamburger og hardt brød på club sandwichen. Ville ikke kjøpt helpensjon. Frokost på hotellet og spis andre steder utenom. Vet ikke hvordan middagsbuffeten er, den så god ut, men vi har ikke prøvd den.
Stayed 8 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Vi reser under högtid. Ej tillräckligt med kvantiteter ppå matmenyn när man skall äta middag. Många nya personl under träning. Personalen anstränger sig och jag får panik när dem gör jobbet för 2. Duktiga stödpersonal. Receptioen inte helt rutinerad om man jmfr med andr mövenpick. Mycket hjälpsamma
Stayed 2 nights in Dec 2024

6/10 Okay

The-Hiep

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a quiet or peaceful environment!

Way overcrowded! Noisy everywhere. Food service was terrible: it took over half an hour to get served when the restaurant was nearly empty at 2 pm!
Stayed 3 nights in Dec 2024

10/10 Excellent

Seung Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kiz friendly hotel

kids friendly hotel, facility was clean as it has newly built. There was a small incident I experienced. I was in the club lounge and asked a staff if I could reserve a table for the Christmas eve buffet dinner. She told me, ‘no reservations are required’ However, when I went to the restaurant the next day, I was denied entry because I was told I didn’t have a reservation. I felt disappointed and asked if I could make a reservation at that moment, but reception told me it was already fully booked. Feeling frustrated and I tried to look for senior-level and 1 female supervisor (I guess) listened to my concerns and later sooner She took care of the issue, and thanks to her, I was eventually able to enjoy the Christmas dinner with my family. (I saw her was singing X mas songs in the Choir)
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very goof
Stayed 3 nights in Nov 2024

10/10 Excellent

Diany

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!! 10/10
Stayed 3 nights in Nov 2024

10/10 Excellent

ROSA ISELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindas vacaciones

Muy bonito y cómodo hotel limpio y servicial el Staff volveríamos a este hotel recomendados para familia
Stayed 3 nights in Oct 2024