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"The buffet breakfast looked appealing at first, but unfortunately, most of the food was either cold or only lukewarm. The menu was the same each day, which quickly became repetitive. The pancakes and waffles were especially disappointing—cold and hard, which is not what you would expect. Additionally, serving syrup and toppings from open containers felt awkward and less than ideal. The rooms themselves were clean, which I appreciated, but there were several inconveniences. I had to request a mini fridge, and even then, it did not get very cold. There was no air conditioning, so I had to rely on opening the window for cooler air. Washcloths were also not provided initially and had to be requested. The gym appeared well-equipped, but it was closed for several days during my stay, which was frustrating. Dining was also underwhelming—the steak was thin and not worth the price, and honestly should be reconsidered for the menu. The pizza lacked flavor, and even small details like drinks at the bar fell short, with minimal ice and overall not meeting typical standards. Overall, while the property has potential and maintains cleanliness, there are several service and quality issues that need improvement to meet expectations."

"Room very clean bed comfortable . Plenty of space for parking ideally situated for town centre . Will def use again when travel down from the north"

"It was cold in the room without any way to increase the heat - glad of the robe which I wore in bed!"

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"Free parking and nice cook to order breakfast. Friendly staff but whole site could use a little TLC. I enjoyed my stay."

"Lovely location and dog friendly"

"Solid and good hyatt in an interesting new university town development. A small but good selection of shops, bars, and pizza in the square nearby, along with the hotels own bar/restaurant. Great shuttle bus to town and close to the park and ride, makes it a great place to stay and relax. Presented good value for money on accomdation, didn't eat there. Handy fridge in room helped too. "

"Was given a room that had a smoky smell at first. After pointing out to the receptionist she found another room to relocate. The VAT receipt (£35.50) did not cover the fee i paid to Hotel.com (£41.99) which was a bit odd."

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"