ペーゾ ダ レグアのホリデーパーク

「Was a short stay but left wanting to came back for a longer stay..」

「The room was very clean and well equipped, nothing was too much trouble and we were very well looked after. Breakfast was lovely including home made jams, marmalade and fresh bread. The food in general was amazing, we had dinner on our first evening and then the dinner and wine tasting on the second night. Luis the owner did the wine tasting and he was very informative and a proud wine producer from the Douro Valley. All the staff were amazing and looked after us really well. We were all made to...

「I was never able to get to the hotel due to road closures caused by flooding in the area. The hotel never communicated to me via any means before hand. I made multiple attempts trying to get to the hotel through different roads and all ended up being closed at a some point. The sun went down and it was very dark. We were lucky to eventually drive out of the scary dangerous roads. A refund request was denied by the hotel. While I understand the policy, I don’t understand why the hotel never...

「Acogedor y cercano 」

「　チェックイン時の評価でも述べた通り、入室後３０分もしないうちに、使用した浴室洗面台排水管から漏水があることがわかった。多量に噴出しているわけではないけれど、使用の都度に確実に一定量の排水が床に流れ出てくるため、すぐに床が水溜りになった。床に排水口はなく、余っているベットの寝具を動員して床拭きと洗面台支柱周りの水止めとした。翌朝ルームメイクにスペイン語のメモで、修繕か、すぐにできない場合は現状維持を指示した。 　夜部屋に戻ったら水止めは撤収されていたので、修繕されたと思ったけれど、すぐに治っていないことがわかり、ルームメイクやメンテナンスの担当者の技量の低さとやる気のないことがわかった。 　もうホテルスタッフに何を言っても無駄なので、あと一晩の一時凌ぎで予備枕とベッドクション計４個を動員して水止めとし、翌朝は何も言わずにチェックアウトした。 　ホテルからは、滞在中はもちろん、その後も一切経過説明や謝罪はなく、改めてスタッフのレベルの低さは明らかになった。 　” Peso da...

「Lovely stay, helpful staff」

「Fun boat tour and train ride」

「We arrived to a cold, dark house. The remote batteries for wall heaters were did, there were only a few fireplace logs, the heater in the kitchen did not work.」

「We had a very pleasant stay and would definitely stay here again. The apartment was clean, comfortable, and well-suited for our family of three. The bedroom had a comfortable double bed, and the living area with the fold-out couch provided additional sleeping space. The bathroom was very clean, and the shower itself was excellent. Check-in was simple and straightforward, which made our arrival stress-free. We also appreciated the flexibility with check-out, as we were able to leave the keys in...

「Très bien accueilli par nôtre hote, beaucoup d'attentions envers nous, je recommande vivement」