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Hotel ubicado en la calle de las damas en la zona colonial. Ubicación inmejorable, comida rica.La atención por parte del personal es 20/10. Tuvimos problemas con la caja fuerte y no cesaron hasta que funcionara. Era nuestro aniversario y nos dejaron un detalle hermoso en la habitación. Tuvimos que salir en la madrugada y nos dejaron un desayuno exprés para consumir antes de salir. Recomendado totalmente

I wouldn’t say this is a 5star hotel, it’s more like a 3. The actual grounds is what make it beautiful, the palm trees and ambiance. The rooms are outdated and smell funny sometimes like a sewer. Our phone in the room never worked and I brought it up to reception and nothing was done. So we couldn’t order room service or God forbid a call if we had an emergency. Towels were scarce and I had to go to reception to get my own as well as toilet paper. The food was nothing sort of amazing, not many options and my GOD the flies everywhere ALL OVER THE FOOD. Hopefully management can improve the food quality and safety. I really wish we would’ve had a more pleasant experience.

Great location, nice beach and pools. Plenty to stay busy or relax. Plenty of dining choices. Good options and tasty meals

The staff had the most amazing service I’ve ever had. The food was average could be better and I wish they did later drinks and food.