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「The property had no hot water on arrival and did not have airconditioning available for all rooms. There is no laundry, no back yard and limited in house seating people at the kitchen table). The property reports to have enough room for more than 9 guests, however there is only 1bathroom (with toilet combined). The price was very high for what was provided. 」

「We were offered a different apartment to the one booked as the apartment booked had a long term booking. This would have been known well in advance but only communicated the day prior to arrival. The unit offered as an alternative was dirty. It smelt of cat urine and the courtyard had an empty beer can and a plastic container with a dead spider in it. Our attempts to contact the manager went unanswered but when we communicated through a different number our call was answered. We were eventually...