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"Great staff - really friendly - underground parting"

"The place was beautiful and the overall setting is really lovely. Our initial room did have cockroaches, but the staff handled it very well and kindly moved us to a new room without us even needing to ask, which we really appreciated. I do feel that the property could benefit from offering more activities, especially considering how large the space is. It would also be great to see more accommodation for strictly halaal clients, such as a fully halaal kitchen or dedicated dining options. If this is not something they are able to offer, allowing self-catering for strictly halaal and kosher guests would be a thoughtful and inclusive alternative."

"The hotel was clean, modern and very sensitive to personal needs "

"Rooms are small. Apartments are well sized."

"Everything was very nice. The staff were amazing. The food was great. If I had to find something to complain about it would be the building needs some TLC. The phone in the room didn't work, light switch was a little finicky etc."

"My recent stay at The Pivot Hotel was an exceptional experience from arrival to departure. We have always loved the vibrant energy of the Montecasino complex. Located in the heart of Fourways, it serves as a serene Mediterranean-inspired escape from the Johannesburg bustle. The Venetian-style architecture and the tranquil lake views create a unique "resort" feel. It’s a relief to step out of the high-energy casino environment and into the calm, sophisticated lobby of The Pivot.As always my room was spacious and spotless. The bedding was high-quality, and I particularly appreciated the welcome gift that had been left in the room for us. The staff were attentive from check-in to departure. Being just a short walk across the bridge to Montecasino is a huge plus. It provides easy access to world-class dining, theaters, and entertainment without the noise of the casino floor reaching your room. Breakfast at Punchinello’s was a standout. The variety of the buffet was impressive, and the terrace seating is the best way to start a morning in South Africa. We unfortunately only had the one night and had to move to our next destination. For those looking for a great hotel , the Pivot offers a level of quiet luxury that is hard to beat in the area. I would definitely return."

"Fresh breakfast menu."

"Yea"

"The breakfast was out of this world. Excellent Excellent Excellent!!!! The room was beautiful, clean and breathtaking. The staff was beyond Excellent, friendly and helpfull"