Parque de los Suenos

Loved the activities and Santos at the Italian restaurant!

Booked the Serenity Club Junior Suite Ocean Front and stayed during the second week of December with Adrian as our butler. The welcoming was very friendly, and Adrian showed us around the resort to get us acclimated while getting all of our dinners but the last setup ahead of time. That was one of the big things we wish we could change (being able to book what you're feeling that day), but we understand some of the more popular restaurants fill up quickly. Overall, he did great throughout the trip making sure we were taken care of and booking two golf outings for myself. He would let us know his hours and the resort agenda for the day just to make it easy to see in one place. The resort, room, restaurants, and spa were all very nice. Our room always seemed to have gotten tidied up while we were out in the afternoon/dinner. The buffet was just a little blah, had what you needed, but nothing over the top. The majority of the restaurants and bars were fantastic! The entertainment was kind of hit or miss. I was really looking forward to the magic show, but it fell flat and was one of the few that people actually walked out early. The others were entertaining/interesting enough to keep us there until the end, and the hosts were so fun! The dinner and show was also a good time, but had it been extra $, we probably would have foregone it. We've been to many Cancun resorts, and we would definitely come back here again. The staff and butler Adrian were super friendly and helpful t

Clean room, great staff, limited evening entertainment (all they had was some live music)