2/10 (非常に不満)
EKaterina
家族旅行
2025 年 11 月 5 日
気になった点 : 清潔度、設備とサービス
Firstly, the front desk attempted to charge me for the room indicating the price I paid online was less than the price in their system so I would need to pay the difference. Then when I told him it was against the law for him to try to upcharge me on the room he refused to give me one. I then requested that he either give me a room or refund me. He refused to do either resulting in me calling the police. He then calls the hotel owner/manager and they tell him to give me a room. Inside the room the heat doesn't work, the door doesn't have a lock, and the tub was filthy black. Luckily I travel with bleach, dish liquid, Clorox wipes, and Lysol spray. I pulled the bed apart and sprayed it, wiped all the hard surfaces, moved the dresser in front of the door and cleaned the restroom with dish spray and bleach. Needles to say it came clean which means no one attempted to clean it. I tried to log into Amazon prime on the television to watch movies and the television wouldn't accept the password. BY FAR THE WORST ESTABLISHMENT I'VE EVER HAD THE DISPLEASURE OF STAYING IN.
EKaterina
2025 年 11 月に 1 泊滞在