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Reviews of ibis budget Sucy en Brie

2 out of 5
ibis budget Sucy en Brie3 rue des Ameriques, ZAC du Petit Marais, Sucy-en-Brie
324324 verified reviews
Cleanliness
3.4/5
Cleanliness 68%
Staff & service
3.6/5
Staff & service 72%
Amenities
3.2/5
Amenities 64%
Property conditions & facilities
3.3/5
Property conditions & facilities 65%

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

On of the worst property, No one knows english. cancelled booking we fighted and got the room in late night
Stayed 1 night in Jan 2020
0
sr
Bonjour, Merci pour votre retour d’expérience. nous sommes navrés que la prestation n’était pas à la hauteur de vos attentes. bien à vous.

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel and terrible service

The staff were rude, the rooms were disgusting and seriously unclean, the showers were broken, every thing was old and unhygienic and looks nothing like the pictures. Tried to complain but the staff didn't understand what we were saying. We checked out the day we checked in and didn't even stay as it was that horrific. Do not stay here. Rang hotels.com and they were even less helpful. Still awaiting refund!
Stayed 3 nights in Dec 2019
0
sr
Bonjour, Merci pour votre retour d’expérience. nous sommes navrés que la prestation n’était pas à la hauteur de vos attentes. bien à vous.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

........................................................
Stayed 2 nights in Oct 2019
0

4/5 Good

Stayed 5 nights in Aug 2019
0

1/5 Terrible

Sad face IconDisliked: Staff & service, room comfort

Stayed 3 nights in Jun 2019
0
rcpt
Bonjour Nous vous remercions pour votre avis. bien à vous

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort

Not great

Very dirty and felt uncomfortable
Stayed 1 night in Jun 2019
0
RH
Bonjour Nous vous remercions pour votre avis. bien à vous

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good prices for triple rooms A little bit far from the center of the city
Stayed 1 night in Jun 2019
0
RT
Bonjour Nous vous remercions pour votre avis. bien à vous YOU WELCOME

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in May 2019
0
reception
Bonjour YOGESH, Merci pour votre avis

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing in this property was nearly ok , it was a nightmare spending a night in that hotel !!
Stayed 2 nights in Dec 2018
0

4/5 Good

It was good
Stayed 3 nights in Nov 2018
0
la reception
Hello, we thank you for your feedback from your stay at Ibis Budget Sucy En Brie. It is with great pleasure that we receive your compliments. good to you the direction

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room is clean and budget friendly. Though there’s no water kettle in the room, the staff was nice to tell us where the hot water is in the lobby.
Stayed 1 night in Oct 2018
0
la reception
We thank you for your comments following your stay at Ibis Budget Sucy En Brie. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. In the hope of welcoming you again, we beg you to believe, Sir, in expressing our best feelings.

4/5 Good

Happy face iconLiked: Property conditions & facilities, room comfort

Far but very good..... could clean and set the beds better
Stayed 3 nights in Oct 2018
0
la reception
We thank you for your comments following your stay at Ibis Budget Sucy En Brie. It is with great pleasure that we receive your compliments, we take your remarks into consideration and do what is necessary. good to you the direction

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Simple but fairly good

A fairly standard Ibis Budget hotel, free parking, and clean. Staff in reception overnight. A bit of noise from corridors. Overall, good for the money.
Stayed 1 night in Oct 2018
0
la reception
We thank you for your comments following your stay at Ibis Budget Sucy En Brie. It is with great pleasure that we receive your compliments, we take your remarks into consideration and do what is necessary. good to you the direction

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID AVOID AVOID!!!

I booked a 2 night stay in August 2018 through ebookers which was all paid for until I got to the hotel where the member of staff tried to make me pay for the whole booking. I knew that I already paid ebookers however he tried to say that I only made a reservation and that it needed to be paid now. After sometime looking through his systems and after showing our bank statement he then said he was looking at the wrong page. I got the impression that he was trying to make me pay again. We got to the room on the 2nd floor room 227 and it was absolutely filthy. The price is cheap and you get what you pay for. However stayed in Ibis Budget hotels before in the UK where rooms are clean this was the complete opposite. The floor, walls and ceiling was stained with blood splattered from dead mosquitos. I was lucky that we took our electrical mosquito swatter which we used to get rid of at least 10 mosquitos. They did not bother to clean the room, the floor behind the bed was in need of a vacuum. The room was extremely hot and had no AC or fan and we couldn't open the window to ensure we do not add to the mosquito infestation. This hotel is extremely terrible and I would advise to avoid at all costs. It was so bad we did not return to stay on our 2nd night!!! The only positive was the free parking.
Stayed 2 nights in Aug 2018
0

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful stay

Worst hotel stay ever
Stayed 5 nights in Aug 2018
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Awful hotel, I arrived for my 1st night of a 3 night stay walked into the room to find what I can only describe as disgusting mess, jokes in sheets, stains, rotten food on the side, what looks like human waste on the walls, the list gos on. Walked straight out and ended up having to pay a fortune for another hotel for the 3 nights as we had nowhere to stay and there was no chance we was going to start our honeymoon sleeping in such awful conditions.
Stayed 3 nights in Aug 2018
0

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort

It's not good

Pro: cheap room, right next to a grocery store, ~10-15 min walk to the train station, the WiFi is good, you can get a very nice breeze coming in through the window, it's also a quite location. Con: the bathroom smells like urine, and there were ticks in the bed, I got bitten 4-5 times. Tip: there's only one plug next to the sink in the entire room, so bring a 2-3 extension cord.
Stayed 5 nights in Jul 2018
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice one

It did the job we were out all day came to hotel to sleep and freshen up so ideal, Lidl next door Mcdonalds down the road which is 7/7 drive throu
Stayed 2 nights in Jul 2018
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

The property is as pictured, but a little worn. I was able to check in a little early, which was nice.Clean, but worn, and considering the price point and prices in the area, it's still a good value. There were 2 things I was not pleased with: 1 THERE IS NO AC & 2 THE ROOM WAS DEFINITELY SMOKED IN and reeked of smoke with cigarette burns on the floor. I don't liked cigarette smoke. I specifically picked the location instead of another because it listed air conditioning on Expedia. There is an ac, but it doesn't work. They have a sign in front that says no ac. It was HOT! I knew it was going to be hot, that's why I wanted ac. I managed to make it by taking cold showers before bed and sleeping with no clothes. Housekeeping was helpful There is a grocery store behind the property and an Italian restaurant (pretty good) in front. Besides that, there is nothing to walk to. It's an industrial/commercial area. The bus stop is close and will get you whether you want- otherwise, you'll need a car. The city is about an hour bus/train ride.
Stayed 3 nights in Jul 2018
0
la reception
Dear Guest, Thank you about your responsing to our requet.of calse we are agree with it was very hot and some guest smoke in rooms and dont respect. I hope to receive you in another futur stay. best regards

4/5 Good

Happy face iconLiked: Cleanliness

Stayed 1 night in Jun 2018
0
la reception
Bonjour Nous vous remercions pour votre retour d’expérience suite à votre séjour dans notre hotel. Nous souhaitons vous recevoir à nouveau pour un séjour futur. bien à vous la réception de votre hotel

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were friendly and accommodating. Great food at the restaurant across the parking lot
Stayed 2 nights in May 2018
0
la reception
Bonjour Michael Merci d'avoir partager avec nous votre sentiment lors de votre séjour dans notre hotel ibis budget sucy en brie. au plaisir de vous recevoir à nouveau.portez vous bien

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2017
0
le directeur
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Sucy en Brie. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort

very bad experiance

The room and toliet have bad smell, special the toliet. Quality are totally different compare the other Ibis I'm stay.Decoration are very old.
0
le directeur
Dear Thank you for taking the time to tell us about your experience at the ibis budget Sucy en Brie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0
General Manager
Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean, OK for a night or two

Absolutely OK for a few nights, but this is not the most appealing of areas, it sits behind a petrol station and next to Lidl. Kind of industrial units and companies all around, but can't really fault it on price vs. qhat you get. Beds comfortable, room clean, quiet, hot showers and OK breakfast.
0
General Manager
We very much appreciate your comments regarding your stay at the ibis budget Sucy en Brie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best regards

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place love it

All are great place to stay with cheaper price clean rooms free best wifi service & plus car parking just 30 minutes far from central Paris Thanks to IBIS hotel team
1
Manager
We very much appreciate your comments regarding your stay at the ibis budget Sucy en Brie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice & peace full place

Thanks for hotel team all was great and peaceful with full car park space plus best wifi internet service all clean great time to stay just quite & nice place just 30 minutes from central Paris
0
Manager
We very much appreciate your comments regarding your stay at the ibis budget Sucy en Brie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a very nice stay at the hotel itself. Very friendly staff. Pity about the service we received from hotels.com, very appalling
0
le directeur
hank you for taking the time to write us following your stay at ibis budget Sucy en Brie. The ibis budget hotels are willing to offer you the best quality service for your stays, therefore your opinion is very valuable. Pending welcoming you again in our hotel. Best regards

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0
ss
Bonjour Merci à vous pour votre retour d’expérience.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
ss
Bonjour Merci à vous pour votre retour d’expérience.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020
0
ss
Bonjour Merci à vous pour votre retour d’expérience.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
ss
Bonjour Merci à vous pour votre retour d’expérience.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
kh
Bonjour Merci à vous pour votre retour d’expérience.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre lumineuse, spacieuse, bonne connexion wifi.
Stayed 1 night in Feb 2020
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort

Positif
Stayed 3 nights in Jan 2020
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
1
sr
Bonjour, Merci pour votre retour d’expérience. nous sommes navrés que la prestation n’était pas à la hauteur de vos attentes. bien à vous.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odeurs d égouts

Calme mais les odeurs d égouts dans la sdb ont eu raison de ma bonne humeur
Stayed 1 night in Dec 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0
sr
Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Budget Sucy En Brie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs. la direction

4/5 Good

Stayed 1 night in Nov 2019
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019
0

4/5 Good

Happy face iconLiked: Staff & service

Aunque este lejos del centro de París hay estaciones de bus y metro a 10 minutos en pie.
Stayed 3 nights in Nov 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Proximité de restaurant, parking gratuit, personnel très agréable.
Stayed 4 nights in Nov 2019
0