Disney's Hotel Cheyenne

Photo gallery for Disney's Hotel Cheyenne

Primary image
In-room safe, blackout drapes, soundproofing, iron/ironing board
Woody's Roundup Standard Room - River side | In-room safe, blackout drapes, soundproofing, iron/ironing board
Woody's Roundup Standard Room (Trundle) | In-room safe, blackout drapes, soundproofing, iron/ironing board
Woody's Roundup Standard Room - River side | In-room safe, blackout drapes, soundproofing, iron/ironing board

Overview of Disney's Hotel Cheyenne

Disney's Hotel Cheyenne

3.0 star property

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
77700, Seine-et-Marne, Coupvray, Rue du Bœuf Agile

Explore the area

  • Popular LocationWalt Disney Studios Park17 min walk
  • Popular LocationDisneyland® Paris18 min walk
  • Popular LocationDisney Village6 min drive
  • AirportParis (CDG-Roissy-Charles de Gaulle)42 min drive

Choose dates to view prices

About this area

Coupvray

Located in Coupvray, Disney's Hotel Cheyenne is in the entertainment district and on the riverwalk. Disney Village and Val d'Europe are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney Studios Park and Disneyland® Paris. Aquatonic Paris Val d'Europe and Aqualagon are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Walt Disney Studios Park - 17 min walk
  • Disneyland® Paris - 18 min walk
  • Disney Village - 6 min drive
  • SEA LIFE Val d'Europe - 9 min drive
  • Village de Chessy - 10 min drive

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 14 min walk
  • Marne la Vallée-Chessy RER Station - 14 min walk
  • Paris Charles de Gaulle Airport (CDG) - 43 min drive

About this property

Disney's Hotel Cheyenne

3-star hotel by the river
Disney's Hotel Cheyenne is located close to Disneyland® Paris, and provides a roundtrip airport shuttle, a terrace, and shopping on site. Be sure to enjoy a meal at Chuck Wagon Café, the onsite buffet restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • Train station pick-up service, luggage storage, and concierge services
  • Tour/ticket assistance, a front desk safe, and express check-out
  • Guest reviews give good marks for the family-friendly amenities, helpful staff, and location
Room features
All guestrooms at Disney's Hotel Cheyenne include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Free infant beds, ceiling fans, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge) from 10 AM - 6 PM
  • Airport shuttle at scheduled times
  • Free area shuttle up to 100 meters
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 21 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cribs/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne Hotel
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne Hotel Coupvray

Frequently asked questions

Is Disney's Hotel Cheyenne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Disney's Hotel Cheyenne?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Disney's Hotel Cheyenne on Sep 18, 2022 start from ¥31,498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Disney's Hotel Cheyenne?

Self parking is available for a fee.

What time is check-in at Disney's Hotel Cheyenne?

Check-in is from 3:00 PM - anytime.

What time is check-out at Disney's Hotel Cheyenne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Disney's Hotel Cheyenne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10 AM–6 PM at scheduled times. A fee of EUR 23 per person applies.

Where is Disney's Hotel Cheyenne located?

Situated on the riverwalk, this hotel is within 1 mi (2 km) of Val d'Europe, Walt Disney Studios Park, and Disneyland® Paris. Disney Village and La Vallée Village are also within 3 mi (5 km). Marne la Vallée-Chessy RER Station is 14 minutes by foot and Marne-la-Vallee (XED-Disneyland Paris Train Station) is 14 minutes.

Can I cancel my reservation for free at Disney's Hotel Cheyenne and receive a full refund?

Yes, Disney's Hotel Cheyenne offers free cancellation on select room rates, because flexibility matters! Please refer to Disney's Hotel Cheyenne cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 397 out of 996 reviews
5 - Excellent 40%
Rating 4 - Good. 386 out of 996 reviews
4 - Good 39%
Rating 3 - Okay. 144 out of 996 reviews
3 - Okay 14%
Rating 2 - Poor. 51 out of 996 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 996 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Traveled with family
Disliked: Amenities, property conditions & facilities
No elevator. No mini fridge.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff. Convenient walking to the Parks, rooms could be a bit bigger and brighter but its ok, as you don't spend much in the room. Also corridor carpets definitely need some washing. But overall its a great hotel. Definitely recommend it.
Stayed 3 nights in Jun 2022

3/5 Okay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Cheyenne the evening of April 16th. Our stay was mostly very pleasant, but I did want to bring to your attention an issue we encountered at breakfast on the 17th. We entered breakfast as a family was leaving the building. As we entered, Djamel approached us and scolded, “No! No! No! This is exit only!” His tone was inappropriate. As the door was open when we entered, we did not see the exit sign. One member of our party has ASD and struggled to overlook the confrontation. This colored our breakfast experience. We would appreciate if two things occurred: 1) a discussion about customer relations was had with Djamel and 2) the sign is moved off the door so it could be seen whether the door was open or not.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice to have newly-refurbished rooms. Property immaculate throughout. Good location and nice quiet setting away from the craziness of the Disney parks! Didn’t eat there but rooms great with really sweet Toy Story touches - from the Woody-inspired curtains to the cowboy spurs on the ceiling fan.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One ofy favourite disneyland paris hotels great theme and walking distance to the parks.
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 3 nights in Mar 2022

4/5 Good

Traveled with family
Liked: Staff & service
Convenient and good value, some niggles
positive - check in was really quick and easy, the hotel was super convenient and a quick walk to the village and park (didn't need to use the shuttle), appreciated free luggage hold on our last day before our train, all the staff were friendly and knowledgeable, the room was clean, room temperature was good negative - no cash point, the hallways weren't clean, the water temperature for showers wasn't consistent (either cold or too hot), the hotel was massive but felt deserted there was a weird ghost town atmosphere Overall, it was ok but some things could be improved
Stayed 3 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Loved it, its so well done, feel like your in the old west. Staff were amazing, as youd expect from disney. 10 min walk to the park.
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the theming and the buffet dinner was amazing - so much choice!
Stayed 1 night in Feb 2022