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Disney's Hotel Cheyenne

Photo gallery for Disney's Hotel Cheyenne

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In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board

Overview of Disney's Hotel Cheyenne

Disney's Hotel Cheyenne

3 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
77700, Seine-et-Marne, Coupvray, Rue du Bœuf Agile

Explore the area

  • Popular LocationWalt Disney Studios Park17 min walk
  • Popular LocationDisneyland® Paris18 min walk
  • Popular LocationDisney Village6 min drive
  • AirportParis (CDG-Roissy-Charles de Gaulle)32 min drive

Choose dates to view prices

About this area

Coupvray

Located in Coupvray, Disney's Hotel Cheyenne is in the entertainment district and on the riverwalk. Disney Village and Val d'Europe are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disneyland® Paris and Walt Disney Studios Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Walt Disney Studios Park - 17 min walk
  • Disneyland® Paris - 18 min walk
  • Disney Village - 6 min drive
  • Village de Chessy - 7 min drive
  • Aquarium Sea Life Paris - 9 min drive

Getting around

  • Marne-la-Vallee (XED-Disneyland Paris Train Station) - 14 min walk
  • Marne la Vallée-Chessy RER Station - 14 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 32 min drive

Restaurants

  • Chuck Wagon Café – Serves breakfast and dinner daily.

About this property

Disney's Hotel Cheyenne

3-star riverwalk hotel, walk to Val d'Europe
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free theme park shuttle. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All rooms are soundproofed and offer free WiFi and ceiling fans. For a bit of entertainment, guests will have TVs with cable channels, and other amenities include safes and phones.
Disney's Hotel Cheyenne offers 1000 accommodations with safes and complimentary toiletries. Premium cable television is provided.

Bathrooms include shower/tub combinations. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 64 fee, and antigen/rapid COVID-19 testing is available for a EUR 45 fee; reservations required for on-site testing
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 10 AM - 6 PM
  • Airport shuttle at scheduled times
  • Free area shuttle up to 100 meters
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 21 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free area shuttle
  • Free cribs/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne Hotel
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne Hotel Coupvray

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 361 out of 980 reviews
5 - Excellent 37%
Rating 4 - Good. 402 out of 980 reviews
4 - Good 41%
Rating 3 - Okay. 154 out of 980 reviews
3 - Okay 16%
Rating 2 - Poor. 44 out of 980 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 980 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The western theme was cute and although it’s a big hotel the layout made it feel like there was plenty of space. Quite basic facilities. Walk to the park along the river was nice.
Stayed 2 nights in Oct 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean, tidy room. But very lacking in basic hotel room facilities, especially considering the cost. No I'm room coffee making, no mini fridge, not iron or board. Just 2 plastic cups (room is for 4). Compared to other Disney value resort hotels, this is much more costly and much less equipped. Ultimately not worth the money, not even close.
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cheyenne is a fun, family friendly, value hotel similar to other Disney value hotels. The rooms are very comfortable albeit fairly small. Our room was fine for family of five. The theme of old west is very fun. It is within easy walking distance to the Disneyland Paris, Disney Hollywood Studios, and Disney Village. We had a great three day stay.
Stayed 3 nights in Sep 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible, the breakfast that was served wasn’t worth the money we paid.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a super fun hotel
Stayed 3 nights in Sep 2021