In my opinion, the food should be a little bit better, and at the bar, too many people wait to get something to drink.
Grazyna B
2025 年 7 月に 7 泊滞在
4/10 (不満)
Tomasz、Ridgewood
2025 年 7 月 27 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I won’t go back to barcelo tambor ever again
Tomasz
2025 年 7 月に 5 泊滞在
4/10 (不満)
Nathalie
2025 年 7 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
While this property has a very nice pool and beach, the service was very minimal, facilities were outdated and our room was not in good condition. Check in took a long time because the desk was under staffed. We were provided minimal information about the property. We had 2 towels for 3 people, the phone did not work, and there was mold in the bathroom and shower. The sink was not draining, and we found a dead bug on the floor when we arrived. Sheets were stained. Food wasn’t great and the only reason I am not rating it one star is because of the outdoors.
Nathalie
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Valeria
2025 年 7 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Valeria
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Jaclyn
家族旅行
2025 年 6 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Felt so safe! Fully secure front gate, great view, comfy rooms
Jaclyn
2025 年 6 月に 4 泊滞在
4/10 (不満)
Christian
グループ旅行
2025 年 6 月 4 日
気になった点 : 清潔度
The staff was rude at the front desk. We asked questions since it was our first time and were given the cold shoulder by staff.
Christian
2025 年 5 月に 5 泊滞在
2/10 (非常に不満)
Jonathan
2025 年 6 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Calidad y precio muy mal
Jonathan
2025 年 6 月に 1 泊滞在
6/10 (普通)
Eva
カップルで旅行
2025 年 6 月 1 日
We lost 2 days because the airport is 4.5 hours from the hotel. There was no service around the pool area, the property had bugs everywhere and bugs and very big spiders at the pool by the gym.
Eva
2025 年 5 月に 10 泊滞在
6/10 (普通)
Alexandra
小さなお子様連れの家族旅行
2025 年 5 月 13 日
良かった点 : 清潔度
Our massage at the spa was cancelled twice without notice.
Staff is kind, but expect to get your own drinks when at the buffet since waiter service is limited at the eating locations, which is different than our other experiences.
Alexandra
2025 年 4 月に 8 泊滞在
6/10 (普通)
Edwin
2025 年 5 月 9 日
良かった点 : 清潔度
The hotel was just okay. The food was not particularly good, and the cocktails were also lacking.
Edwin
2025 年 4 月に 2 泊滞在
6/10 (普通)
Mildred
2025 年 5 月 7 日
Mildred
2025 年 5 月に 2 泊滞在
6/10 (普通)
Guiselle
2025 年 5 月 7 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Didn’t like that we had to ask for everything in the dining area. Had to ask for water, coffee, utensils, and napkins. Simple English unknown. Had to ask for a fork 3 times before needing to point to one. Pool bar staff seemed uninterested in helping us and ignored us.
Guiselle
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Ricky
2025 年 5 月 5 日
Ricky
2025 年 5 月に 2 泊滞在
6/10 (普通)
Melissa
家族旅行, 小さなお子様連れの家族旅行
2025 年 4 月 27 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
The property is on the older side but was very clean and mostly well kept for what it is.
The buffet was not very good. Minimal options and if you asked for anything you wouldn’t see the staff again. Example, pancakes with no options for syrup.
Overall it felt safe and most staff was fairly friendly. There was zero effort on the part of most staff to attempt to speak English. It was all in Spanish. I’m always up for learning and practicing a new language, but the shows, kids club and any outdoor activities there was no English at all.
Melissa
2025 年 4 月に 4 泊滞在
4/10 (不満)
Stephen
家族旅行
2025 年 4 月 24 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms dated, staff not friendly and food below average
Stephen
2025 年 4 月に 11 泊滞在
6/10 (普通)
Natalia、Heredia
家族旅行
2025 年 4 月 24 日
良かった点 : 清潔度
The room was not ready on time, the staff was not helpfull at all.
Natalia
2025 年 4 月に 3 泊滞在
10/10 (非常に良い)
maxine
2025 年 4 月 10 日
maxine
2025 年 4 月に 4 泊滞在
8/10 (良い)
Cheryl
2025 年 4 月 8 日
Cheryl
2025 年 4 月に 2 泊滞在
10/10 (非常に良い)
Jack
2025 年 4 月 3 日
Jack
2025 年 3 月に 3 泊滞在
6/10 (普通)
Thomas
2025 年 4 月 2 日
良かった点 : 清潔度、客室の快適度
Great for the location, but old facilities
The location of the hotel is absolutely amazing, along the Tambor bay. However, the rooms were very old and the buffet quality average.
Thomas
2025 年 3 月に 2 泊滞在
8/10 (良い)
christina
2025 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beware that this is 4.5 hours away from the San Jose Airport! They do NOT inform anyone of this and you need to get to the Ferry to cross over to Tambor which is not 24/7
You need to plan very carefully so you don't lose a day like I did and so many others did that I met at the Hotel. They are also very aware of this and have done nothing about it!!
The buffet food is ok. Not the best, but not the worst. You will find something. The Italian ala carte restaurant is excellent!
Alsoif you don't speak Spanish, you will be disappointed during the nightly show as they only speak spanish :(
The actual entertainment is great though. The funny parts inbetween though, all in spanish so you will be at a loss at what everyone is laughing about