2/10 (非常に不満)
Kent
小さなお子様連れの家族旅行
2025 年 11 月 14 日
気になった点 : 設備とサービス、施設のコンディションと設備
Well, we got a king suite and the shower and the sink clogged, so bad that the shower flooded the bathroom. We let the front desk clerk know. And all she wanted to do for us was move us rooms at 10 PM when we had to be up at 4 AM. The next morning, she was not willing to comp our stay or give us a free stay in the future. Which is a shame because we are there and Panama City every 3 to four weeks visiting someone that's incarcerated. She was not very nice and I have an eight year old, and he had toys from the front of the room.All the way to the back of the room, and we had to at eleven p m load up all of our stuff pack it all up just to move rooms.Just to take a shower, we believe that it's absolutely ridiculous.That that is all that could be done for us.And we are very unhappy with hilton.However, the bartender or the restaurant girl that worked upfront was very nice and was very friendly with my son, and he absolutely adores her.And loves seeing her every time we come.But unfortunately, I don't know that we will ever stay at a hilton again unless we are provided with something for the horrible time that we had having to switch rooms that flo She was not very nice and I have an 8-year-old, and he had toys from the front of the room. All the way to the back of the room, and we had to at 11 PM load up all of our stuff pack it all up just to move rooms. Just to take a shower, we believe that it's absolutely ridiculous. That that is all that could be done for us. We are so sad
Kent
2025 年 11 月に 1 泊滞在
