4/10 (不満)
Brittanie Q.、Dallas ga
2025 年 8 月 10 日
The check in process was smooth, but the directions/signage to the main elevators was non existent. This made getting to our room with young kids and lots of luggage a little stressful. The first night there, we witnessed a shooting from our balcony that happened across the street on the beach behind pineapple Willy’s. We had just been down there at the beach for a night time after dinner walk with our 3 small children. That was very unsettling. The area was covered in police presence the rest of our stay. It was a rough crowd and rough area. The property requires wristbands to be worn at all time, but they don’t stay on, charge you a 50 for lost or missing bands, but ours came off several times while in the pool. If you don’t wear it, the pool employees will yell at you immediately. Our wristbands didn’t work half the time, and when asked to replace it or fix it we were told they were activated. But we continued to have trouble getting into the pools. The pool bathrooms are also locked and you have to use a wristband to get IN AND OUT. My toddler had a bathroom emergency due to faulty wristbands. When they didn’t fix the issue, that was very frustrating, WiFi was not good. No extra blankets. The unit itself was clean. Parking garage fills up quickly. We will not be returning to this property or area. Stay away if you want a stress free, family friendly environment.
Brittanie Q.
2025 年 7 月に 4 泊滞在