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"Good customer service in the front desk is "

"Clean room, courteous staff."

"Every thing and all of the staff were just perfect. Love th w holidaydecorations!"

"Good, convenient, clean, good amenities - I liked the coffee machine and tea in the rooms"

"Wonderfull pleace, great Staff and room always is clean."

"We drove all the way from Riverside to Menlo Park to attend a concert at the Guild Theater featuring Zepparella. We stayed at the Sheraton Palo Alto, which we had booked through Expedia. Our stay was generally positive, except for the $20 parking fee that wasn’t included in our booking."

"Clean and ready."

"All thinks was very very nice"

"Great hotel especially if affiliated with Stanford."