2/10 (非常に不満)
GREGORY S
2026 年 1 月 27 日
We never saw the inside of the place and were refused refund for two nights' stay. We arrived just after sunset. The porch light was not on and it was dark and cold. The door had TWO codes, and one of us had to hold a phone light to enter the codes. They did not work, and the door handle came off. There was no phone number in any of the most recent emails about the booking. We went and had dinner and got a hotel. I had a long online exchange with the manager, who wanted pictures of the broken door handle. I was able to send one. The next day I was asked to try a new code, but we were busy with the film festival. I was told a refund was being considered, then nothing. Unprofessional and exploitive.
GREGORY S
2026 年 1 月に 2 泊滞在