Find Hotels with a Pool in Palm Beach

"I stay at Shangri-La Sydney regularly for business and usually choose the Horizon Club. However, check-in is almost always delayed. Even though check-in is 3 PM, I’ve had to wait until after 4 PM multiple times, including this visit. What’s disappointing is not just the delay, but the unprofessional attitude and lack of concern. The lounge service has also declined. During both evening service and breakfast, staff didn’t take orders properly, coffee was delayed, and there was no apology. I used to come here for the high level of service, but recently it has been quite disappointing."

"Breakfast was good and plentiful "

"Very convenient location especially for cruising folk, only a short walk to the Circular Quay International shipping wharf for cruise liners :-)"

"Stunning room with the views to match. Club room service and staff were exceptional as was housekeeping and concierge. "

"Room was really clean and well laid out. Staff in the lounge were very friendly and helpful. Lobby bar was convenient but service could be slow "

"Room was terrific and the view couldn’t have been better!!"

"Staff were very helpful and friendly. The food in the restaurant and breakfast area was sensational. Coffees were amazing too. Definitely a hotel you can keep coming back to stay at"

"Really slow check in, staff member seemed to lack experience. Great sized room and loved location. Beds comfortable, would stay again for sure."

"We stayed for 5 nights and housekeeping should come and change garbage and sheets every 3rd night. No one came after the 3rd night even after I called reception. This is during holy week weekend, there’s no excuse of being a holiday for no one to work since this is a hospitality business. "