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コンフォート スイーツ パーム ベイ - メルボルンの口コミ

2.5 out of 5

口コミ

8.4

とても良い

評価 10 - 1000 件の口コミ中 500 件が非常に良い" "
評価 8 - 1000 件の口コミ中 309 件が良い" "
評価 6 - 1000 件の口コミ中 110 件が普通" "
評価 4 - 1000 件の口コミ中 46 件が不満" "
評価 2 - 1000 件の口コミ中 35 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Damian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall, we had a good experience while visiting the Comfort Suites Palm Bay - Melbourne.
2024 年 5 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 5 月 14 日)
Greeting Damian! Thank you so much for taking your time to write a review about our property. I am so happy to hear you had a good experience while visiting. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Brandy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 5 月 14 日)
Greeting Brandy! Thank you so much for taking your time to rate our property. I am so happy to see you were able to rate us a 4 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Suzanna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was quite and clean staff was very nice and attentive.
2024 年 4 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 5 月 2 日)
Greetings Suzanna! Thank you so much for taking your time to write a review about our property. I am so happy to read you found our hotel clean and that our staff was nice and attentive to your needs. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Markeveya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, decent breakfast and HOT shower. No complaints!
2024 年 4 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 5 月 2 日)
Greetings Markeveya! Thank you so much for taking your time to write a review about our property. I am so happy you enjoyed our breakfast and hot shower. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Farrah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Christine からの返信 (投稿日 : 2024 年 4 月 24 日)
Greetings Farrah! Thank you so much for taking your time to rate our hotel. I am happy to see you were able to rate us a 4 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

roberto

2024 年 4 月に 3 泊滞在
Christineからの返信 (投稿日 : 2024 年 5 月 14 日)
Greetings Roberto! Thank you so much for taking your time to rate our property. I am so happy to see you were able to rate us a 5 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Anna

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I chose this property because it said that it had tesla chargers. When I got here, I was informed that they do not work. Very disappointed about that. I would have chosen a hotel closer to where I needed to be had I known.
2024 年 4 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Anna! Thank you for taking your time to write a review about our property. I would like to apologize that our car charges are not working. We hope that you will consider us again the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Claudio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Relaxing, walking distance to several business, friendly and helpful staff. Good experience and price overall.
2024 年 4 月に 7 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Claudio! Thank you for taking your time to write a review about your recent stay with us. I am so happy to hear you found your time with us relaxing and that you found our staff friendly and helpful. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Bryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was great very good variety clean Room And Every one of the staff was very friendly and polite I would definitely stay there again
2024 年 4 月に 3 泊滞在
Christine Harrisonからの返信 (投稿日 : 2024 年 4 月 10 日)
Greetings Bryan! Thank you so much for taking your time to write a review about our property. I am so happy to hear you enjoyed our breakfast and found our staff friendly and polite. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Kimberly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Room was nice and worked great for us.
2024 年 4 月に 3 泊滞在
Christine Harrisonからの返信 (投稿日 : 2024 年 4 月 10 日)
Greetings Kimberly! Thank you so much for taking your time to write a review about our property. I am so happy to hear you found our staff friendly and that the room worked for you and your family. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Liked it
2024 年 3 月に 8 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Maria! Thank you so much for taking your time to rate our property. I am so excited to see you were able to rate us a 5 out of 5! We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Onika

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Onika! Thank you so much for taking your time to rate our property. I am so excited to see you were able to rate us a 4 out of 5! We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

CB or Ileen

家族旅行
良かった点 : 清潔度
No room service.
2024 年 3 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 3 月 15 日)
Greetings CB or IIeen. Thank you so much for taking your time to write a review about our property. I am happy to see you were able to rate us a 4 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a last minute book as we were traveling home and encountered vehicle problems. We were knky there from midnight til 11am
2024 年 3 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Elizabeth! Thank you so much for taking your time to write a review about our property. I am happy to see you were able to rate us a 4 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonGeneral Manager

6/10 (普通)

Joel

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
There's plenty of food options in the area. Some are within walking distance. The front lobby is really nice. Staff member checked us in easily. $50 deposit.on credit card is requested. Hotel perimeter doors lock at night. You can open using room key no problem. They serve breakfast 6am-10am. Pastries, cereal, fruit and coffee. Once you get to the room, different story. There was a snot rocket on my wifes side of the bed. The floor and bathroom panels were slippery like they used too much floor cleaner. There was hair in our towels and sink. The middle of the room was very dark. The ice bucket was dirty.
2024 年 2 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Joel! Thank you so much for taking your time to write a review about our property. I would like to sincerely apologize for the issues you encountered during your time with us. I have communicated your feedback with the entire team to ensure this does not happen again. We hope you will consider trying us again the next time you are in the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

4/10 (不満)

Ann

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I am not a complainer but had a few issues w our stay… room not cleaned after first night for second night, could not get hairdryer to work, tv complicated w out guide .. we did enjoy hot breakfast & quietness.. bed comfortable
2024 年 2 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Ann! Thank you so much for taking your time to write a review about our property. I am so sorry to hear about the issues you encountered during your time with us. We will work hard to make improvements. We do hope you will consider us again on a future trip to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

6/10 (普通)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our refrigerator smelled horrible
2024 年 2 月に 4 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Barbara! Thank you for taking your time to write a review about our property. I would like to apologize for the issues you encountered in regards to an odor in your refrigerator. I have communicated with our housekeeping team leader to ensure this is corrected. We hope that you will consider trying us again the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

LEWIS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked property was convenient. I didn't like hall way on second floor was noisy for a period of time at night.
2024 年 2 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greeting Lewis! Thank you so much for taking your time to write a review about our property. I am happy to see you were able to rate us a 4 out of 5. I would like to apologize for any noise issues you experienced during your time with us. We hope you will consider trying us again the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Nathalie

2024 年 2 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greetings Nathalie! Thank you so much for taking your time to rate our property. I am so excited to see you were able to rate us a 5 out of 5! We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

8/10 (良い)

Odalis

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This property is very centralized in walking distance to restaurants.
2024 年 2 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 4 月 17 日)
Greeting Odalis! Thank you so much for taking your time to write a review about our property. I am happy to see you were able to rate us a 4 out of 5, and that you enjoyed the hotels location. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Rene

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

bertha

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Omregar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall it was excellent front desk was so helpful friendly and helpful I would say 11 out of 10
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Omaira

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 1 月に 1 泊滞在
Christineからの返信 (投稿日 : 2024 年 1 月 27 日)
Greetings Omaira! Thank you so much for taking your time to write a review about our property. I am so happy to see you were able to rate us a 5 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.

10/10 (非常に良い)

Robert

2024 年 1 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 1 月 21 日)
Greetings Robert! Thank you so much for taking the time to rate our property. I am so happy to see you were able to rate us out a 5 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Adrianna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and a clean room
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Glenn Richard、Falls Church

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Alexis

2023 年 12 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 1 月 10 日)
Greeting Alexis! Thank you for taking the time to rate our property. I am so excited to see you were able to rate us a 5 out of 5. We look forward to welcoming you back the next time your travels bring you to the Palm Bay area,Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

justin

2024 年 1 月に 1 泊滞在

8/10 (良い)

Edson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall it was a nice stay
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Mami

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Christineからの返信 (投稿日 : 2024 年 1 月 4 日)
Greetings Mami!Thank you so much for taking your time to rate our property. I am so happy to see you were able to rate us a 5 out of 5. We look forward to welcoming you back the next time your travels bring you to Palm Bay area.Thank you,Christine HarrisonFront Desk Manager

10/10 (非常に良い)

Jamie

2023 年 12 月に 1 泊滞在

8/10 (良い)

Clifford

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay here was of very good quality. Continental breakfast had decent choices, though for a few days, I ate at more established diners. My room was pretty clean, although they should have had housekeeping clean it at least a couple of more times during my stay. The wi-fi was excellent and I could easily use my laptop and tablet much better than at a certain other hotel which had non-existent wi-fi. My only issue was with the TV service. While it had many of the streaming services that I typically use (like Hulu, Netflix, and Prime Video) it had none of the major cable channels (like ESPN, TBS, TNT, and USA). My overall score is 80 out of 100.
2023 年 12 月に 7 泊滞在
Christineからの返信 (投稿日 : 2023 年 12 月 30 日)
Greetings Clifford! Thank you so much for taking your time to write a review about our property. I am happy to see you were able to rate us a 4 out of 5. I would like to apologize for not meeting your expectations in regards to TV selection. I hope you will consider us again on future trips to the Palm Bay Area.Thank You

10/10 (非常に良い)

John

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice location and room was very clean and comfortable. Could use a little more lighting
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Zenobiah

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst trip
Use this hotel show very good reviews, not so… entering the room it had smell of vomit, my son went to sit down in the chair and there was dry up vomit. Pull out the sofa bed and there were someone underwear under the chair. The show drip all night. When o reported this issues to the hotel front desk she just apologized
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Greg R

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hairdryer in room 207 doesn't seem to work. And why are all hotels changing to Barbie doll sized pillows? Does the industry have something against even full-sized pillows?
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Jorge

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 10 泊滞在

8/10 (良い)

Timothy

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Jean

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was so professional and kind! The property is clean and in a great location!
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

ALFRED

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always good
2023 年 11 月に 1 泊滞在

8/10 (良い)

Doreen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alles gut. Großes und sauberes Zimmer
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Richie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 7 泊滞在

8/10 (良い)

Jennifer、Phoenix

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One night stay, great breakfast, would stay again.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good
2023 年 10 月に 1 泊滞在

6/10 (普通)

Gordon

グループ旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean nice people
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Fernando

2023 年 9 月に 1 泊滞在

8/10 (良い)

Ken

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
DISAPPOINTED
Some years ago, I stayed at this hotel, and it was OK. This time it was terrible. The lamp shade in the bedroom was torn and falling off its frame. The TV chest drawer would not shut and stay open. The furniture as a whole was very used and scratched. The bathroom smelled like urine. I mentioned this to the clerk upon check out. She did say we should have mentioned this, and the room would have been changed. We were only there for 2 nights and should have mentioned it, but we just finished a big move and just wanted to rest.
2023 年 8 月に 3 泊滞在