Located in Montegrappa-Santa Rosalia, a neighborhood in Palermo, Residence Hotel Gloria is near a metro station. Palermo Cathedral and Teatro Massimo are notable landmarks, and travelers looking to shop may want to visit Via Roma. Looking to enjoy an event or a game while in town? See what's happening at Renzo Barbera Stadium or Carlo Alberto Dalla Chiesa and Emanuela Setti Carraro Sports Hall. Visit our Palermo travel guide
No, only service animals are welcome at the property.
How much does it cost to stay at Residence Hotel Gloria?
As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Residence Hotel Gloria on Oct 26, 2026 start from ¥8,309, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 12 per night.
What time is check-in at Residence Hotel Gloria?
Check-in start time: 11 AM; Check-in end time: 3:30 PM.
What time is check-out at Residence Hotel Gloria?
Check-out is at 11 AM.
Does Residence Hotel Gloria provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is Residence Hotel Gloria located?
Located in Montegrappa-Santa Rosalia, this residence is within 1 mi (2 km) of Palace of the Normans, Via Roma, and Palermo Cathedral. Palermo Harbour is 1.5 mi (2.4 km) away. Palermo Palazzo Reale-Orleans Station is 9 minutes by foot and Palermo Vespri Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Residence Hotel Gloria Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
5.6
Location
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 29 out of 79 reviews
10 - Excellent
29
Rating 8 - Good. 20 out of 79 reviews
8 - Good
20
Rating 6 - Okay. 11 out of 79 reviews
6 - Okay
11
Rating 4 - Poor. 10 out of 79 reviews
4 - Poor
10
Rating 2 - Terrible. 9 out of 79 reviews
2 - Terrible
9
Reviews
Verified review
6/10 Okay
shahanaz
Aug 12, 2024
Liked: Cleanliness, amenities, communication
The hotel is close to the bus and train stations, and the area is relatively dirty, but the hotel and rooms were perfectly cleaned. Electrical appliances function there barely. There is almost nothing functional. The area was also quieter than other parts of the city. The kitchen needs to be repaired and needs a little more cleaning as no one uses that part. The shortage of electrical power was causing lots of trouble. I was even unable to use the hairdryer with the hot air blower. The cleaner girl was very helpful, and she kept my room clean and tidy always. The communication with the hotel owner was always great. They even let me in early.
This hotel is in a very dirty area of the city. Litter and dog mess everywhere, be wary at nighttime.The hotel itself is not great, checked in with no info at all from the lady behind the desk and that was the last I saw of anyone. No room cleaning no towels changed no toilet roll nothing. The room was very dark no natural light. There was a window that looked out on to the stairwell but I had to keep the curtain closed as people would have been looking at you in bed. Expedia should be ashamed of themselves for not checking out the properties they advertise especially as there is so many bad reviews
Stayed 3 nights in May 2026
Verified review
2/10 Terrible
Verified traveler
Aug 29, 2021
Disliked: Cleanliness, room comfort, communication
AC & kitchen & wifi broken! not recommended!
The air conditioning was broken, the kitchen was broken, no silverware, no pots, no plates no glasses, nothing!
The wifi was working one day, one day not, one day yes, one day not...
There were cockroaches in the room, the drains in the bathroom smelled horrible and the area where the hotel is located is bad.
We do not recommend this hotel.
Stayed 9 nights in Aug 2021
Verified review
2/10 Terrible
Rosetta
Aug 17, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
There was no at the reception desk. The property manager accused me of lying about my kids because there were 2 single beds joined but we were 3 people. My daughter had to sleep in the middle of the 2 beds . The pillows were uncomfortable . There was 1roll of toilet paper. I had to go buy my own. I had no internet service. The kitchen was somewhat clean but you could see their storage room that was messy Nd made kitchen aesthetically unappealing. The night table and desk shelf was dusty .
Soggiorno di 4 notti, dal 13 al 17 settembre.
Arrivo.
All'orario di check-in concordato con quindici giorni di anticipo, il portone era chiuso. Per entrare serviva un codice che non mi era mai stato comunicato. Nessuno ha risposto al campanello e il numero di telefono della struttura pubblicato su Expedia non era collegato. Sono entrato solo perché altri ospiti sono usciti in quel momento.
Personale.
Non c'era nessuno alla reception. Le chiavi della mia camera erano lasciate sul bancone d'ingresso, a disposizione di chiunque entrasse. In quattro giorni non ho mai visto personale. Il documento mi è stato chiesto solo il quarto giorno, da una persona che ha bussato alla porta della camera senza presentarsi. Nella stessa occasione mi è stata chiesta la tassa di soggiorno, pagabile solo in contanti e senza ricevuta.
Ambienti.
Le finestre della camera da letto e del bagno danno sul vano scale interno: chi passa sulle scale vede dentro. Per avere un minimo di privacy bisogna tenere finestre e tapparelle chiuse, e quindi niente luce naturale né aria. Il condizionatore faceva rumore e cattivo odore ed era inutilizzabile. Non conforme alle foto dimostrative su Expedia.
Sicurezza e manutenzione. Una presa elettrica in bagno era sfondata, con le parti interne scoperte. Viti e chiodi sporgevano dal letto e dalla testata.
Dopo. Ho segnalato tutto tramite i messaggi Expedia durante il soggiorno. La struttura non si è scusata e non è intervenuta.
Sconsigliato.
Stayed 4 nights in Sep 2026
Verified review
8/10 Good
Alida
Sep 10, 2026
Liked: Communication, listing accuracy
Vicina all'università.
Stayed 2 nights in Sep 2026
Verified review
6/10 Okay
Alexis
Jul 23, 2026
Liked: Check-in, communication, listing accuracy
Chambre correct malgré un matériel ancien et un ascenseur en panne, il n'était pas possible de baisser le rideau de la salle de bain et au matin du départ l'eau ne venait plus, cela de n'importe lequel des points d'eau.
L'accueil était agréable est facile et la climatisation et le frigo fonctionnel, il y'a également une bonne literie.
Erstaunlich gut, hatte erst Bedenken da das Hotel in einer nicht besonders einladenden Umgebung befindet. Hotel ist sauber und zweckmäsig.
Leider sind die Zimmer sehr hellhörig und es sind alle Gröuche aus dem Treppenhaus und den Nachbarzimmern zuhören. Das Zimmer hatte kein Fenster nach außen sondern nur zu einen Belüftungsschacht. Die Lage ist super, die Altstadt ist fußläufig und der nöchste Supermarkt ca. 100 Meter entfernt. Gerbe wieder
Stayed 3 nights in May 2026
Verified review
2/10 Terrible
Paolo
May 14, 2026
Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
Stanza buia perché si affacciava sul cavedio interno, quindi buia e umida perché il sole non ci batteva mai; angolo cottura con il lavello appoggiato su una pedana di legno, serranda bloccata a metà con manopola manuale rotante, bagno umido e con un odore forte di fognatura, rumori provenienti dalle scale, in quanto le porte erano leggerissime; pavimento sporchissimo. Frigo comodo e funzionante, wi fi veloce e tv non funzionante.
Personale gentile.
La posizione era comoda perché vicina alla stazione del treno Palazzo Reale-Orleans
Boa estadia. A localização não é muito boa, mas o ambiente é confortável e limpo, conforme o anúncio.
O check-in foi fácil . A cama é confortável, o local é silencioso e o banheiro estava em bom estado.
Pelo preço, estava muito bom.
Wi-fi quase inexistente e não tinha tomadas perto da cama.
Experiência razoável.
Stayed 3 nights in Apr 2026
Verified review
6/10 Okay
Hass Fangel
May 2, 2026
Liked: Check-in
Kvaliteten af indkvartering svarer nogenlunde til prisen. Personalet var meget hjælpsomme og imødekommende. Receptionen talte rimelig engelsk. De reklamerer ikke med at de har en tagterrasse, nok fordi der ikke er nogle møbler.
Der er et stort supermarked med delikatesse afdeling ca 300 meter fra hotellet. Bus og Metroen er ca 5 min gang. Der er ingen larm i området.
Hvis jeg kommer til Palermo igen vil jeg ikke udelukke at overnatte der igen.
Stayed 6 nights in Apr 2026
Verified review
2/10 Terrible
Jolyane
May 19, 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
L’hôtel à accepter que nous arrivions tard compte tenu de notre heure d’arrivée à l’aéroport. Cependant, aucune indication quand à l’arrivée sans réceptionniste, nous avons patientez dehors sans réponse au téléphone ni à l’interphone, puis quelqu’un a fini par nous ouvrir sans explication et nous avons de nouveau patientez jusqu’à comprendre que nous devions nous même entrez derrière le comptoir de la réception et prendre nos clés de chambre.
La chambre était bruyante et vraiment très sale, nous avons même eu une salle de bain avec la chasse d’eau qui se transformait en fontaine pour inonder la salle de bain.
Nous avons fait par de ce problème dès que possible, la réparation a été faite dans l’après midi, cependant pas de geste, ou de réelle excuse de la par de l’hôtel pour la gêne occasionnée.
Le seule point positif est l’amabilité de la réceptionniste que nous avons heureusement croiser pour notre problème, malgré le fait qu’elle parle uniquement italien.
Stayed 2 nights in May 2025
Verified review
4/10 Poor
María Dolores
Jun 29, 2024
Disliked: Property conditions & facilities
Habitación con lo imprescindible descuidada con ruido permanente de la caja de electricidad. Sin ningún útil de cocina. Figura que están dentro de los dotación del apartamento. En resumen no volvería nunca.
Stayed 2 nights in Jun 2024
Verified review
6/10 Okay
isabelle
May 8, 2024
hôtel simple pour quelques nuits , dans un quartier calme à quelques minutes de la cathédrale mais personnel à l’écoute pour une arrivée tardive
Stayed 3 nights in May 2024
Verified review
4/10 Poor
Achille
Jan 1, 2024
Disliked: Cleanliness, room comfort, communication
Delusione
Il soggiorno seppur breve non è stato un buon soggiorno.
Stayed 1 night in Dec 2023
Verified review
10/10 Excellent
Yoselyn Maria
Oct 23, 2023
Liked: Cleanliness, property conditions & facilities, communication
Es un alojamiento bueno, limpieza dentro de lo normal si lo compraras con el precio que se paga.
Stayed 3 nights in Oct 2023
Verified review
4/10 Poor
Gaia
Aug 18, 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
La pulizia non è il suo forte. Non abbiamo mai visto la proprietà. Cucina disponibile ma inutilizzabile.
Un hôtel plutôt sécurisé, avec deux portes qui se ferment à l’entrée puis les logements individuels à l’intérieur, rue un peu bruyante et un peu sale mais il y a le bus 109 à proximité qui va dans le centre donc très pratique, quelques commerce et tabac (pour acheter les tickets de bus) à proximité.
Lieu assez ancien mais correct
Personnel ne parlant pas très bien anglais mais on a réussi à bien se comprendre
Bon séjour
Stayed 3 nights in Aug 2023
Verified review
6/10 Okay
Armando
Aug 3, 2023
Struttura pulita e in ordine. Unica nota dolente è il quartiere fatiscente in cui si trova.
Rubinetteria vecchia e box doccia con muffa. Finestre che si affacciano sul pianerottolo è cattivo odoro di nicotina in bagno.
Stayed 1 night in May 2023
Verified review
6/10 Okay
Marco
Apr 26, 2023
Disliked: Property conditions & facilities, communication
Il prezzo è buono. Non è lontano dal centro. Manca cura dei particolari: in cattive condizioni maniglie, cucina a gas, doccia, doccetta (che perde acqua), macchie sul muro (che si potrebbero rimuovere con gomma pane), dotazioni scarse di carta igienica e bagno schiuma, assenza quasi continua alla reception e numero che mi aveva contattato che non risponde.