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Crisol Europa

3.0 star property
Experience Palermo's vibrant energy from a welcoming base. Savor local flavors at our restaurant or unwind with drinks at our stylish bar.

Choose dates to view prices

In the heart of Palermo, Hotel Europa offers a warm atmosphere with a restaurant, bar, and business center. Enjoy in-room WiFi, express check-out and check-in services while making use of the banquet hall or meeting room - previous guests rave about the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping
The current price is ￥11,754
￥14,408 total
includes taxes & fees
May 26 - May 27
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About this property

Crisol Europa

  • Hotel near Via Roma
  • Close to Teatro Massimo and Palermo Harbour, Crisol Europa provides a bar, a business center, and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Express check-in, a banquet hall, and 1 meeting room
    • Smoke-free premises, multilingual staff, and a 24-hour front desk
    • Luggage storage, a TV in the lobby, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 73 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Showers, bidets, and free toiletries
    • LCD TVs with digital channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Restaurant
  • Air conditioning
  • Breakfast available
7.2 out of 10, Good, 1,001 reviews
The price is ￥11,992
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 6 and May 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Crisol Europa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crisol Europa?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Crisol Europa on May 26, 2026 start from ￥11,754, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Crisol Europa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crisol Europa?

Check-out is at 10 AM.

Where is Crisol Europa located?

Located in Politeama, this hotel is within a 10-minute walk of Villa Trabia and Via Roma. Palermo Harbour is 2 mi (3.3 km) away. Giachery Station is 15 minutes by foot and Fiera Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 114 out of 620 reviews
Rating 8 - Good. 277 out of 620 reviews
Rating 6 - Okay. 150 out of 620 reviews
Rating 4 - Poor. 48 out of 620 reviews
Rating 2 - Terrible. 31 out of 620 reviews

Reviews

Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was superb and staff was attentive.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel that is convenient for airport bus ans not that far a walk to city center..
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, great location, good service.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was surprisingly spacious
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. Breakfast was plenty, with choice of sweet and salty, found free parking in front of hotel, and room was big and clean. Great value for the price!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay their again

Great location near everything. Away from old city buzz.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience at this hotel, despite reading a few negative reviews. Very good value for money.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from busy tourist area. Food store near by. Train station only 8 minutes away. Great selection of restaurants around. Newspaper stand to buy bus pass two corners away. Would definitely go again
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Mariano

Liked: Cleanliness, staff & service
Despite its conditions (very old building and hotel not maintained well) it’s comfortable
Stayed 1 night in Aug 2023
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service
The hotel is dated and in need of renovation. On the other hand prices are convenient, rooms are large and confortable, and the location is very good. The staff is excellent and very professional: a special thanks to the receptionists and to the cleaning lady (Rosa) for being so kind and effective.
Stayed 10 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The location of the hotel was very convenient. The shuttle bus coming from the airport stops at liberta croci not far from the hotel . The room was quiet big with lots of storage space, with a fridge and safe. The bathroom was clean and spacious. The breakfast was good with fresh fruit every day , The hotel is kept clean, I definitely would stay here again. This is a 3 star hotel as stated on the website .
Stayed 1 night in Oct 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a very upscale street Liberty Avenue. Our room was cleaned every day. It had a fridge but the fridge didn't wo4j
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, room comfort
Pros: cheap price, decent location with a 10 minute walk to the historic center, relatively easy to find parking nearby. Friendly staff. Cons: not the most modern room. Sound insulation was poor. Breakfast wasn't up to standard; the orange juice was bland at best. All in all a decent choice given the price.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

James

Although dated,the facilities were functional and the room was clean Space between the shower and toilet was minimal so someone with mobility problems would need to take extra care. Sadly ,the soundproofing between the room and next door was extremely poor with intrusive noise for some of the late evening Breakfast included a reasonable variety of plentiful food though nothing hot (but it was Continental !) Away from the historical centre but not by much and easily accessed by bus You buy a 2 3 4 or 5 day ticket from tobacconists or dedicated kiosks The multi use ticket is fully inserted into a machine behind the driver and is popped back out for you to retrieve The route the bus takes is displayed at each bus shelter
Stayed 4 nights in Sep 2024
Verified

4/10 Poor

Chettan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located, which made it very convenient for exploring the area. The breakfast was really nice, and the staff were friendly and helpful throughout the stay. However, the initial room was not properly cleaned, although the staff promptly changed it. The second room was quite noisy and had mosquitoes inside, which affected the overall comfort of the stay.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Bryan

Disliked: Cleanliness, amenities
Bad staff, room, and amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, exceeding my expectations for a budget hotel.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Mariano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ivo

We were satisfied

Very good hotel for your price. Very good breakfast, clean, in the modern part of the city.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room just dated. Great area with lots of food and shopping options around
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Super City Central

'70 Hotel; perfect city center; good and friendly service; great breakfast
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
The area was very nice, close to the centro historico. The bed was super hards, very noisy neighborhood. Staffs were very helpful and respectful.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Kevin William

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to say steps away from the major tourist center. Front desk, specially alexandro, were very friendly and helpful. Customer service was top notch. Room was comfortable, although some furnishings is dated.. Only negative was we didn't like the toilet flush mechanism.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Kimberly

Disliked: Property conditions & facilities, room comfort
This hotel is VERY outdated.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

vincenzo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old , room are totally open for sound and noice , you can listen the neighbor room like they are in your room . The company need to invest some money and renovate it .
Stayed 2 nights in Sep 2025