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Axkan Arte Palenque

3.0 star property
Hotel in Palenque with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Axkan Arte Palenque

Exterior
Property grounds
Property grounds
Courtyard
In-room safe, individually decorated, individually furnished, desk
Axkan Arte Palenque offers a genuine escape with lush gardens and a tranquil atmosphere. Enjoy massages, meals from breakfast to dinner, an outdoor pool, a children's pool with sun loungers, and free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included
  • Laundry

Room options

Check availability for these dates

Tonight
Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Standard with Garden View

In-room safe, individually decorated, individually furnished, desk

Double Room Standard with Garden View

  • 25 sq m
  • Sleeps 2

View all photos for Twin Room Standard

In-room safe, individually decorated, individually furnished, desk

Twin Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
29960, CHIS, Palenque, Carretera a Palenque KM 1.5

What's nearby

  • Aluxes Eco Park - 10 min walk - 0.9 km
  • Palenque National Park - 3 min drive - 2.5 km
  • El Panchán - 4 min drive - 3.3 km
  • Museo de Sitio Palenque - 6 min drive - 5.1 km
  • Palenque Archaeological Zone - 8 min drive - 6.2 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬10 min walk
  • ‪El Panchán - ‬3 min drive
  • ‪Don Mucho's - ‬3 min drive
  • ‪pizzas exprés - ‬3 min drive
  • ‪Café Fuga - ‬13 min walk

About this property

Axkan Arte Palenque

Property highlights
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Axkan Arte Palenque. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • An area shuttle, a 24-hour front desk, and concierge services
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as perks like safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch LCD TVs with cable channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Similar properties

Exterior

HOTEL MAYA PALENQUE

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 159 reviews
The price is ￥8,189
￥9,663 total
includes taxes & fees
Oct 2 - Oct 3
HOTEL MAYA PALENQUE

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10 AM to 9:30 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Does Axkan Arte Palenque have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–9:30 PM.

Is Axkan Arte Palenque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Axkan Arte Palenque?

Self parking is free at this property.

What time is check-in at Axkan Arte Palenque?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Axkan Arte Palenque?

Check-out is at noon.

Where is Axkan Arte Palenque located?

Situated in Palenque, this hotel is within 3 mi (5 km) of Palenque National Park, El Panchán, and Museo Del Textil. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 3 mi (5 km).

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Axkan Arte Palenque Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 248 reviews
Rating 8 - Good. 93 out of 248 reviews
Rating 6 - Okay. 50 out of 248 reviews
Rating 4 - Poor. 16 out of 248 reviews
Rating 2 - Terrible. 8 out of 248 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mario

Liked: Cleanliness, staff & service
Buen servicio y precio accesible. Áreas comunes sucias (alberca con agua muy turbia) e instalaciones del baño muy deterioradas
Stayed 2 nights in Sep 2025

6/10 Okay

Adriana

El hotel cómodo para lo que es descansar
Stayed 2 nights in Sep 2024

10/10 Excellent

Röss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones son muy buenas así como el servicio del personal
Stayed 1 night in Mar 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alrededores todo verde, el personal muy buen servicio, siempre alegres, limpieza buena
Stayed 4 nights in Feb 2025

10/10 Excellent

Erick Jaír

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo y tranquilo!
Stayed 1 night in Apr 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service

Quisiera regresar.

Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
La naturaleza lo hace único y tranquilo
Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien en lo general
Stayed 1 night in Dec 2023

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada hacia el hotel es muy reducida, el estacionamiento pequeño
Stayed 2 nights in Jun 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está excelente, todo el personal es muy amable y atentos. Lo único malo que tal vez no tiene que ver con el hotel pero las calles para accesar están demasiado angostas y en mal estado
Stayed 3 nights in Dec 2023

6/10 Okay

Erika

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
La estancia fue buena, solo el personal dejó mucho que desear, el único que nos trató amablemente fue el chico de recepción de la mañana.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.
Stayed 1 night in Nov 2024

4/10 Poor

María Silveria

Liked: Staff & service
Disliked: Amenities
llegando al hotel y se fue la luz toda la noche, no hubo la oportunidad para descansar, debido a que veníamos viajando,
Stayed 1 night in Jun 2024

6/10 Okay

Irma Blanca

Liked: Cleanliness, property conditions & facilities

Bien

Llegue muy cansada y hay que subir escaleras, después de todo el día caminar y subir y bajar escaleras. Fue lo que no me gusto. Su comida es buena., no cuentan con teléfono y aunque informe fueran por maletas a x hora no fue así, tuve que cargarlas
Stayed 1 night in Mar 2025

8/10 Good

Verónica Haydée

Liked: Cleanliness, staff & service, amenities
Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando
Stayed 3 nights in Aug 2024

6/10 Okay

Eloise

Liked: Cleanliness, staff & service

Nice but could be improved

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveler

Agradable

Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría que le pusieran reflector a la alberca, xq ya que oscurece no se ve nada
Stayed 3 nights in Mar 2024

4/10 Poor

omer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
Stayed 2 nights in Feb 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Très déçus

Cet hotel pourrait être très agréable si il était remis en état. On dirait qu’il a été totalement laissé à l’abandon. Les draps et rideaux troués, les fauteuils de la petite terrasse tombent en morceaux, la piscine n’est pas aménagée ( seulement de la terre avec un peu d’herbe) , des odeurs terribles d’égout dans le restaurant, et j’en passe…. Les photos sur internet sont trompeuses.
Stayed 2 nights in Aug 2023

4/10 Poor

Peter

Disliked: Staff & service, amenities
Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Stayed 3 nights in Mar 2023

2/10 Terrible

claudio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me dieron opciones al tener un percance en la reservación.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025