Find Hotel with a Concierge in Paia, HI

"If you love the smell of Raid, cockroaches, unhelpful front desk staff, messy common areas and half cleaned rooms - this is the place for you. Walked into a dirty room, upon a room transfer they put our luggage into someone else’s dirty room. Luau was ridiculously priced (over $600 CDN for 2 ppl), the food at the luau was an outdoor buffet that we didn’t eat because there was bugs in everything, and the birds would literally attack the plates. Cockroaches in cafes, and consistently cold breakfast. So many hidden fees, on checkout it was about $1000 USD added on."

"The rooms were clean and the staff were all super nice and sweet. We had a Mountain View which was very beautiful and peaceful. If you want to people watch and have a little more noise get the other views. Ocean views were always beautiful right from the hotel which is directly on the beach. Great snorkeling is just a 5 minute walk on the boardwalk. Equipment can be rented from the hotel or the local suppliers if you need prescription goggles. There are several pools in the property for families and adults only which was nice because we didn’t bring kids but were totally unbolt the children that were there. The hotel has nice restaurants on the property which is a little expensive but very good. Just make sure to have reservations or you will be waiting. The concierge desk was very helpful for planning trips and excursions even those not associated directly with the hotel. So definitely stop by with any questions and ask for activities at the hotel. We took a basket weaving class and exercise classes on the property that were really good. They offer breakfast for an additional price we did not get it since we are not big breakfast people but I am sure it was nice. Because of the recent fires and floods in the area this is one of the best areas on Maui and it did not disappoint "

"Convenient location, best restaurants are close, great views and beach access "

"all was fine"

"Clean rooms. Staff was kind and very helpful. We wanted to upgrade our room and they were able to do that within minutes."

"We visited this property in 2025 and 2026. Had an amazing time both times. Staff, location and amenities, are all amazing. Would recommend! "

"Nice place to stay"

"Great staff, clean room! Perfect ocean view! Rooms needs to be updated! Need healthy food options! Had to go to the Aston Resort for a full service restaurant!"

"We were upgraded to a deluxe ocean view room. The room and premises were gorgeous. Staff including the cultural activities were top notch we took full advantage of the pool area and water slides. The biggest inconvenience was trying to find a couple of chairs to relax and to keep our stuff while enjoying the pool. So many people reserve seats and don’t use the chairs. It was incredibly frustrating. I knew this from reading the reviews ahead of time and it was still frustrating as we tried to get an early start our second day and were still late to grab chairs. The adult pool is less crowded. "