Travel to Oyamamachi

"They had supplied a few drinks inside the room refrigerator, however, the explanation on the sheet written in ENGLISH is totally incorrect. Basically says the drinks in the fridge are already paid for, which wasn't the case, but the ENGLISH was written that way. I think it's an embarrassment to the hotel. They should just say drinks are not included with the room rate.…""They had supplied a few drinks inside the room refrigerator, however, the explanation on the sheet written in ENGLISH is totally incorrect. Basically says the drinks in the fridge are already paid for, which wasn't the case, but the ENGLISH was written that way. I think it's an embarrassment to the hotel. They should just say drinks are not included with the room rate.WW…"

Reviewed on Nov 25, 2019

"Had a wonderful stay at the hotel. Room had great view over Kumamoto Castle, and was equipped with good amenities, albeit small. The quality of the breakfast really shined, one of the best we had in our journey across Japan. The location was so convenient that we were hardly in need of going elsewhere for anything. I highly recommend this hotel for stay at Kumamoto.…""Had a wonderful stay at the hotel. Room had great view over Kumamoto Castle, and was equipped with good amenities, albeit small. The quality of the breakfast really shined, one of the best we had in our journey across Japan. The location was so convenient that we were hardly in need of going elsewhere for anything. I highly recommend this hotel for stay at Kumamoto.WW…"

Reviewed on Dec 27, 2019

"For reference, we went when some of the COVID-19 restrictions were still in place. We arrived on a rainy day. Hotel staff greeted us outside with umbrellas and carried in our luggage. The hotel lobby was equipped with hand sanitizers, face masks, and they checked our temperature. Due to restrictions the usual morning buffet was suspended. They had 2 food options which were both great. Before entering the restaurant, we were required to do another temperature check. The rooms were amazing. Having a 5 year old we chose the Kumamon room and it was a hit. The room was also equipped with a bottle of hand sanitizer and special bags to dispose of used masks. Staff was completely friendly and professional. Spoke enough English to understand each other. We can’t wait to stay there again.…""For reference, we went when some of the COVID-19 restrictions were still in place. We arrived on a rainy day. Hotel staff greeted us outside with umbrellas and carried in our luggage. The hotel lobby was equipped with hand sanitizers, face masks, and they checked our temperature. Due to restrictions the usual morning buffet was suspended. They had 2 food options which were both great. Before entering the restaurant, we were required to do another temperature check. The rooms were amazing. Having a 5 year old we chose the Kumamon room and it was a hit. The room was also equipped with a bottle of hand sanitizer and special bags to dispose of used masks. Staff was completely friendly and professional. Spoke enough English to understand each other. We can’t wait to stay there again.WW…"

Reviewed on Jul 6, 2020

"Check-in was a little confusing as I had just wanted to leave my bag at the concierge before returning later for check-in at 3 pm, but the reception staff didn't seem to understand. Before I knew what was happening, they checked me in early (around 12 noon). Unfortunately, the cleaning staff were still cleaning the room, so I had to just leave my bag in my room while the staff were cleaning. Other than that, the hotel was fine. Breakfast was a set Japanese menu of rice, natto, miso soup, fish and pickled veg.…""Check-in was a little confusing as I had just wanted to leave my bag at the concierge before returning later for check-in at 3 pm, but the reception staff didn't seem to understand. Before I knew what was happening, they checked me in early (around 12 noon). Unfortunately, the cleaning staff were still cleaning the room, so I had to just leave my bag in my room while the staff were cleaning. Other than that, the hotel was fine. Breakfast was a set Japanese menu of rice, natto, miso soup, fish and pickled veg.WW…"

Reviewed on Dec 2, 2018

"They had supplied a few drinks inside the room refrigerator, however, the explanation on the sheet written in ENGLISH is totally incorrect. Basically says the drinks in the fridge are already paid for, which wasn't the case, but the ENGLISH was written that way. I think it's an embarrassment to the hotel. They should just say drinks are not included with the room rate.…""They had supplied a few drinks inside the room refrigerator, however, the explanation on the sheet written in ENGLISH is totally incorrect. Basically says the drinks in the fridge are already paid for, which wasn't the case, but the ENGLISH was written that way. I think it's an embarrassment to the hotel. They should just say drinks are not included with the room rate.WW…"

Reviewed on Nov 25, 2019

"Had a wonderful stay at the hotel. Room had great view over Kumamoto Castle, and was equipped with good amenities, albeit small. The quality of the breakfast really shined, one of the best we had in our journey across Japan. The location was so convenient that we were hardly in need of going elsewhere for anything. I highly recommend this hotel for stay at Kumamoto.…""Had a wonderful stay at the hotel. Room had great view over Kumamoto Castle, and was equipped with good amenities, albeit small. The quality of the breakfast really shined, one of the best we had in our journey across Japan. The location was so convenient that we were hardly in need of going elsewhere for anything. I highly recommend this hotel for stay at Kumamoto.WW…"

Reviewed on Dec 27, 2019

"For reference, we went when some of the COVID-19 restrictions were still in place. We arrived on a rainy day. Hotel staff greeted us outside with umbrellas and carried in our luggage. The hotel lobby was equipped with hand sanitizers, face masks, and they checked our temperature. Due to restrictions the usual morning buffet was suspended. They had 2 food options which were both great. Before entering the restaurant, we were required to do another temperature check. The rooms were amazing. Having a 5 year old we chose the Kumamon room and it was a hit. The room was also equipped with a bottle of hand sanitizer and special bags to dispose of used masks. Staff was completely friendly and professional. Spoke enough English to understand each other. We can’t wait to stay there again.…""For reference, we went when some of the COVID-19 restrictions were still in place. We arrived on a rainy day. Hotel staff greeted us outside with umbrellas and carried in our luggage. The hotel lobby was equipped with hand sanitizers, face masks, and they checked our temperature. Due to restrictions the usual morning buffet was suspended. They had 2 food options which were both great. Before entering the restaurant, we were required to do another temperature check. The rooms were amazing. Having a 5 year old we chose the Kumamon room and it was a hit. The room was also equipped with a bottle of hand sanitizer and special bags to dispose of used masks. Staff was completely friendly and professional. Spoke enough English to understand each other. We can’t wait to stay there again.WW…"

Reviewed on Jul 6, 2020

"This hotel with an shopping and sightseeing walking on area. It is very convenient for the guests.…""This hotel with an shopping and sightseeing walking on area. It is very convenient for the guests.WW…"

Reviewed on Feb 16, 2020