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「Poor check out process. Double charged us. Wouldn't print a receipt. Paid for it on Expedia, and it charged my CC - but then paid cash again at the location (I had booked this for an employee travelling). Avoid. 」

「Subject: Formal Complaint and Demand for a Full Refund Dear Expedia Customer Relations, I am writing to formally express my extreme disappointment with both Expedia’s handling of my booking and the condition of Rocky Mountain Lodge in Renfrew, Ontario. The moment I realized that I had accidentally booked the wrong hotel, I contacted Expedia immediately. I sent messages and made phone calls asking for the reservation to be cancelled so I could receive a refund and book a hotel in the correct...

「rtès bel établissement! Les lieux sont propres, bien entretenus et offrent une magnifique vue. L'endroit est calme, ce qui en fait un cadre très agréable. Tout est bien indiqué, ce qui facilite les déplacements. Une excellente expérience, je recommande sans hésitation」