6/10 (普通)
Joan
カップルで旅行
2025 年 9 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The grounds and the setting are extremely well thought out and welcoming. I knew to expect issues, as when I called to confirm our massages, I was advised they were never booked into the system and there was no appointments left that day. No apologies - that's just the way things are. We arrived early and were told we needed to wait until 3pm to checkin- no issues - but it was obvious we were seniors. We were then told, our room was on the 3rd floor and we needed to walk and carry our luggage there. Why - there were vacant rooms on the other side of the hotel where the elevator was working. I found the check-in person would not reason with me - ie your room is over there. It's too bad, this person was on the front desk and left this impression.
It's a lovely property and has so much to offer
Joan
2025 年 9 月に 1 泊滞在
