Property entrance
Check availability

Reviews of Hotel Live Max Premium Umeda East

2.5 out of 5
Hotel Live Max Premium Umeda East
4-16 Yamazaki Kita, Osaka, Osaka

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 119 reviews" "
Rating 8 - Good. 42 out of 119 reviews" "
Rating 6 - Okay. 16 out of 119 reviews" "
Rating 4 - Poor. 6 out of 119 reviews" "
Rating 2 - Terrible. 8 out of 119 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Zac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was overall great! The drier didn’t completely dry everything even though the clothes were in there for an hour and 30 minutes but it wasn’t a fuss since the heat helped dry it.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, clean rooms, friendly and very helpful front desk staff, would stay here again for sure
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before, great value for money, very friendly and helpful front desk, I would recommend this hotel for all travelers
Stayed 2 nights in Jun 2023

4/10 Poor

Marie F.

Disliked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a short stay, clean and safe, easy to find and good value for money
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location
Stayed 3 nights in Jul 2021
Response from Hotel Livemax Premium Umeda East on Jul 6, 2021
Thank you for coming to our accommodation and giving us your feedback. We really appreciate it. You're always welcome if you have some occasions. Best regards,

10/10 Excellent

Aritoshi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街まで歩いて近くのホテルです。
Stayed 1 night in Mar 2024

10/10 Excellent

ゆう

サウナと温泉が良かった
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

KENYU

Liked: Room comfort
Disliked: Staff & service
また利用します。
電話内線がないので不便でしたが安かったから良かったです。また利用します。
Stayed 1 night in Jan 2024

2/10 Terrible

もとやま

Business traveler
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Masayoshi

Liked: Property conditions & facilities, room comfort
お風呂が良かった
Stayed 1 night in Jan 2024

8/10 Good

YASUHIKO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても過ごしやすかったです。
Stayed 2 nights in Dec 2023

2/10 Terrible

??

Disliked: Cleanliness, staff & service, property conditions & facilities
備品が古い汚い 清掃が行き届いていない 2人で予約しているがアメニティが1つしか用意されていない
Stayed 1 night in Dec 2023

4/10 Poor

yoshihiro

Business traveler
Liked: Cleanliness
Disliked: Staff & service
料金が高いので期待しておりましたが見事に期待裏切られてしまい残念でした
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
部屋の隅々まで清掃が行き届いてなく、ホコリがしていた。 また、ゴミ箱が少ない。特に浴室になかった。 バスタオルを掛けるものが欲しかった。 更に、部屋着や歯ブラシなどが、人数分異常に置き過ぎでムダが出てるのではと思った。以上
Stayed 1 night in Dec 2023

2/10 Terrible

Miaomiao

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋掃除してない様で､前の客の領収書残っていたし。タバコ臭い。温泉に飲む水機械があるけど水がない…2日目に行った時前の日のシャンプー袋のゴミまだ有るし。
Stayed 2 nights in Nov 2023

8/10 Good

Hong Chak

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

6/10 Okay

KIYOTAKA

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
大浴場汚い！！！！バスローブには穴！！
大浴場の風呂が汚い！！！！風呂掃除後の早い時間に行きましたが、浴槽に使っていると、手に髪の毛が絡みついてきました(気持ち悪い)。連泊しましたが、毎日です。。恐らく掃除してないです。汚すぎます。カメムシ発生により宿泊中露天風呂は使えませんでしたし、風呂は期待できません。 立地は複数最寄駅があり悪くないですが、梅田など中心街から少し距離があるので、拠点にするのには少し微妙かも。 バスローブは穴が空いていたり、ほつれていたり、酷いものでした。
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1時間前の早めのチェックインが出来たのが良かった。天満駅や商店街には近く　3年程前に利用した時は　気持ち良い滞在が出来たのでリピしたが、フロントなどや至る所に丸見えに　掃除道具　洗剤等が見えてるのが気になった。ベドナム人の清掃員に代わったせいか　清掃面か？なんか　落ちたなぁーという印象　よくありがちだが　部屋の換気扇やエアコンが埃がひどい　気持ち良いくらいの清掃が出来ていると立地も良いので　残念です
Stayed 1 night in Sep 2023

4/10 Poor

よしあき

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

tomohiko

Business traveler
温泉と商店街を楽しめます　
商店街に近く、食べ歩きを楽しめました。朝の、お風呂も最高😃
Stayed 1 night in Sep 2023

10/10 Excellent

tanifuji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

こうじ

Stayed 1 night in Aug 2023

8/10 Good

PO-CHOU

Stayed 2 nights in Aug 2023

10/10 Excellent

takashi

Stayed 1 night in Aug 2023

8/10 Good

HIROFUMI

Liked: Cleanliness, amenities, property conditions & facilities
中崎町駅が最寄りではありますが、天満駅わ扇町駅も普通にアクセス出来るので、便利だとは思います。ちょっと大きめのセブンイレブンも近くにあります。 大浴場があるのは良いですが、そもそも客室も多いので、一人でゆったり…な感じにはならなそうです。
Stayed 1 night in Aug 2023

2/10 Terrible

yasutsugu

Disliked: Cleanliness, property conditions & facilities, room comfort
清掃状況最悪
部屋の清掃レベルがかなりひくい　隅やベッドの下、エアコンなどは埃だらけ
Stayed 1 night in Aug 2023

6/10 Okay

Julissa Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones descuidadas
Stayed 6 nights in Jul 2023

10/10 Excellent

TATSUMI

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

shuji

Stayed 1 night in Jul 2023

8/10 Good

アユミ

Liked: Cleanliness, staff & service
温泉が良かった。
Stayed 1 night in Jul 2023

10/10 Excellent

MASAYUKI

Stayed 2 nights in Jul 2023

6/10 Okay

SATORU

Stayed 1 night in Jul 2023

8/10 Good

なおき

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Kimio

Business traveler
Disliked: Cleanliness, property conditions & facilities
清掃が中途半端。机下やドアストッパー辺にホコリが白く溜まっている。窓枠など指跡がつく位で埃っぽい。
Stayed 3 nights in Jul 2023

8/10 Good

Keisuke

Business traveler
清潔でよい。価格も安い。
Stayed 3 nights in Jul 2023

4/10 Poor

Kenichiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
何回も利用しておりますが、今回は部屋の清掃状況がよくなかったです。特にテーブルがベトベトでした。トイレも少し臭いました。 立地も便利でまた利用したいと思っていますので、よろしくお願いいたします。
Stayed 2 nights in Jul 2023

8/10 Good

CHIYO

Stayed 1 night in Jun 2023

10/10 Excellent

??

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
温泉がとてもよかったです。
Stayed 3 nights in Jun 2023

10/10 Excellent

たかはる

Liked: Cleanliness, staff & service, property conditions & facilities
大浴場の営業時間が長くて良かったです。
Stayed 2 nights in Jun 2023

10/10 Excellent

Akemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントも清掃さんもとても礼儀正しく、親切な外国人の方々でした。
Stayed 1 night in Jun 2023

8/10 Good

michihito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
良かった
Stayed 1 night in Jun 2023

8/10 Good

YUKIO

Stayed 2 nights in Apr 2023

8/10 Good

??

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ひどいホテルです
風呂は臭い、工事中でうるさい、壁も薄すぎる
Stayed 1 night in Apr 2023

6/10 Okay

kashiwabara

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Kazuya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの名前が遠くからでも見やすかった
Stayed 1 night in Apr 2023