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Hearton Hotel Nishiumeda

3.5 star property
Travelers find themselves steps away from Osaka Castle and Tombori River Walk at this centrally located hotel where local flavors shine at two restaurants.

Choose dates to view prices

Hearton Hotel Nishiumeda puts historic Osaka at guests' fingertips. The morning buffet breakfast fuels days of exploration, while in-room WiFi keeps everyone connected. Previous visitors consistently mention how the attentive staff enhances their stay at this modern property.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
The current price is ￥9,546
￥11,890 total
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Down comforters, desk, blackout drapes, soundproofing

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Umeda, a neighborhood in Osaka, Hearton Hotel Nishiumeda is in a shopping district and near a metro station. Nipponbashi and Abeno Harukas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game while in town? See what's going on at Kyocera Dome Osaka. Visit our Osaka travel guide
Map
530-0001, Osaka-fu, Osaka, 3-3-55 Umeda, Kita-ku

What's nearby

  • The Herbis Plaza in the skyscraper center in front of JR Osaka Station. Osaka. Japan
    Herbis Plaza
    3 min walk - 0.3 km
  • Osaka, Japan
    Osaka Station City
    4 min walk - 0.4 km
  • Doremon exhibit a couple of years back.
    Grand Front Osaka Mall
    6 min walk - 0.5 km
  • Sankei Hall Breeze
    3 min walk - 0.3 km
  • Pokemon Centre Osaka
    6 min walk - 0.5 km

Getting around

  • Osaka Station
    4 min walk
  • Nishi-Umieda Station
    5 min walk
  • Kansai Intl. Airport (KIX)
    60 min drive

Restaurants

  • 小麦の麺神
    2 min walk
  • 日本料理 加賀屋
    2 min walk
  • サッポロ黒ラベルガーデン
    2 min walk
  • ANTICO CAFFÈ AL AVIS
    3 min walk
  • エスカーレ
    2 min walk

About this property

Hearton Hotel Nishiumeda

Hotel near Tombori River Walk
Located close to Osaka Castle and Kyocera Dome Osaka, Hearton Hotel Nishiumeda provides dry cleaning/laundry services and 2 restaurants. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and multilingual staff
  • A vending machine, a computer station, and luggage storage
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 471 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 32-inch LCD TVs with digital channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 10:00 PM (JPY 2,300 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,980 per person
  • 2 restaurants

Restaurants on site

  • Garden Cafe
  • Garden Kitchen

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 18 buildings
  • 18 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: JPY 3000

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 3000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 19 2026 to April 21 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Nearby parking fee: JPY 2300 per night (1312 ft away; open 7:00 AM to 10:00 PM)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property cannot accommodate requests to provide cribs (infant beds) on site.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hearton
Hearton Hotel
Hearton Hotel Nishiumeda
Hearton Nishiumeda
Hotel Hearton
Hearton Hotel Nishiumeda Osaka
Hearton Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel
Hearton Hotel Nishiumeda Osaka
Hearton Hotel Nishiumeda Hotel Osaka

Frequently asked questions

Is Hearton Hotel Nishiumeda pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hearton Hotel Nishiumeda?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Hearton Hotel Nishiumeda on Mar 22, 2026 start from ￥9,546, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hearton Hotel Nishiumeda?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of JPY 3000 (subject to availability).

What time is check-out at Hearton Hotel Nishiumeda?

Check-out is at noon. Late check-out is available for JPY 3000 (subject to availability).

Where is Hearton Hotel Nishiumeda located?

Located in Umeda, this hotel is within 3 mi (5 km) of Tombori River Walk, Kyocera Dome Osaka, and Osaka Castle. Nipponbashi and Tsutenkaku Tower are also within 6 mi (10 km). Osaka Station is only a 4-minute walk and Nishi-Umieda Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hearton Hotel Nishiumeda Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to train food and shops
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lucille

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great and helpful staff, fast service
Stayed 3 nights in Dec 2025
Verified

8/10 Good

April

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Service and amenities was excellent
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Good location to trains
Stayed 3 nights in Sep 2025
Verified

8/10 Good

MITSUYOSHI

Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Erlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical place to stay in Osaka

Conveniently located beside Osaka Umeda station. Near all the malls, restaurants and transportation. Area is peaceful as well.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, room was great quality and location is super convenient
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maydelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to the train station, taxi options and many shops and restaurants. Their breakfast buffet was also very nice as well as the rooms and staff.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Akiko

Liked: Cleanliness, staff & service
Location is great
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hearton Hotel is located just meters from Osaka Train Station, offering easy access to multiple transportation options. The hotel's condition is very good, and the service is excellent.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Selby

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, especially with helping us recieve our luggage through the transport service we used.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

This was an easy place to stay at, although there wasn’t much to do close-by. It’s pretty accessible to transit once you get the hang of things. The bed was hard and the laundry is next to a loading dock with nowhere comfortable or air conditioned to sit, but I was happy with my stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

PAK LAM SIMON

Liked: Staff & service
toilet, room tv is clean but it is bit old fasion location is good, quite near JR Osaka west exit
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Chris Ho Kwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to train station
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Osaka station. Just down the ally. Laundry onsite. Spacious enough room. No complaints.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small. Hotel is convenient to Osaka and Umeda stations. Lots of eating places nearby. Was very quiet even though it is next to the train tracks.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place but room a bit on the small size. Hard to use air con as all buttons in Japanese and no info except 'point it at ceiling to use' . Overall good place
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tatsuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Kai

Liked: Cleanliness, amenities, property conditions & facilities
It's clean and they provide amenities. But that's the bare minimum in Japan. Considering how much we paid for this the shower temprature was not stable and staff weren't thaaaat great. Location is convenient for transportation to most places much not much around the station itself
Stayed 1 night in May 2025
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

The hotel is located less than 5 minutes walk away from the JR Osaka west exit, which provides convenient access to the Osaka loop line and Kansai airport express Haruka. Metro station is also nearby. Lots of shopping and food options are available. We can easily spend a couple of days in this area to see them all. Our room with a double bed was small but had enough space for us to lay suitcases flat. The bathroom amenities were a little bit dated compared to some of the newer properties we had stayed before, but they work just fine. Overall the room was clean and comfortable. The room faces the train tracks, so we could hear trains as late as 12 AM and as early as 5:30 AM.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Rey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out of our 2 week stay, definitely the worst hotel room experience we’ve had. The staff were excellent, but the room was smaller even for an average japan hotel and very dusty. The lights had dust on them and the AC was a complicated system that you were unsure was working half the time. The humidifier they offered in room overheated within minutes of us using and turned our room into a sauna. Added with the poor AC we were in a dusty and stuffy room. They even allow you to open the window to a degree (is this by design because of how poor ventilation is?). It feels like they just tried to get as much rooms as they can. Additionally, every hotel we have been to has had luggage forwarding and while they do have it, its cash only which was an incovenience as every hotel we’ve used had a system and card was allowed. Its close to the train station which is great but you have to do better in other departments. I will not be coming back.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Ian

Disliked: Amenities, property conditions & facilities
Our room had no cupboards or drawers for storing our clothes so we had to live out of our suitcases all week. I asked for a change of rooms to something which had cupboards and drawers but was advised none of the rooms had any. The room would have been OK for an overnight stay but not for an extended stay. The buffet breakfast was barely adequate. No room-safe to store valuables. No blockout curtains. No cable TV, only local Japan TV. Unless the bathroom door was left ajar there was no airflow into the room while having a shower. No chair(s) to sit on and relax. Staff were polite and courteous. Our floor and presumably other floors had a drink vending machine, an ice machine and a cold water dispenser. Air conditioning worked well which was necessary as Osaka was very hot. Unlimited tea, coffee and milk sachets were available in the foyer. Beds were quite comfortable. The hotel was located adjacent to JR Osaka Station West exit and a short walk to Daimaru shopping centre. It was also only about 300m from the Airport Limousine Bus drop off point. Early check-in was available for a Y3000 charge. We certainly wouldn’t stay there again but others may see it differently.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 days-two people in a room. There was enough space for both, a small couch. We didn’t have the breakfast. Very close to the train station-no more than 5 minute walk. Lots of places to eat inside the train station. 7/11 close by as well. Would stay here again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice rooms
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rito Jr.

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Nov 2025