I had all my information way before i had to checkin, the checkin process was hassle free no hidden costs or anything came up. We had an incredible condo, it was kept up nicely and you could tell it was maintenance regularly and cleaned thoroughly! These are things that make it easier when booking these things online. We will definitely be back next FL vacation, and I recommend anybody that is skeptical about booking online use this renter because he followed through with everything. He even checked in after we were there to make sure we were happy, the constant communication back and forth was even more professional. I do not have 1 complaint and we spent 8 days in this property. The resort treated us amazing, and we had the best experience. Thank you for making this process easy and worry free!!