Prior to our arrival there were a few things that were damaged: closet in master bedroom, lock to the patio, a toilet and the internet. They sent a repairman the same day and he fixed everything. The service was amazing. The house itself was also perfect for our needs. Very spacious, with comfortable beds, plenty of linens, and a kitchen with all of the essentials. There were no soaps supplied nor coffee as I've received in other stays but this was trivial. The resort is centrally located with a Publix grocery store 5 minutes away. The hotel grounds were also great. We made use of the pool and there was a golf course and several noteworthy restaurants on site. We would definitely stay here again!