It started out rocky when our access code didn’t come through and the property manager number went to a voicemail that was a international number and in a foreign language. I had to call VRBO 15 minutes into our stay since there still was no access code sent, VRBO support got us taken care of. The next morning a guy showed up claiming he needed to fix the dryer, I checked my email and text and had nothing from the PM, we didn’t let him in. I did try to reach out to the PM before the repairman left but there was no answer. The PM was aware that someone was coming to repair the dryer but never rescheduled during our stay. The dryer takes like 4 cycles to get towels dry. The pool was dirty when we arrived but the kids jumped right in and started using it so we left it alone. The screened in porch has a massive tear in it that was repaired with duct tape prior to our arrival, the duct tape was not holding up so we had many visitors through the week, frogs, lizards, and raccoons. The things that should be cleaned were clean(bathrooms, bedrooms, kitchen) but the exterior was pretty dirty, windows need to be cleaned, there was mold on the inside of one of the children’s rooms. Many of the bathrooms seem to take about 10 minutes to get warm water to the shower. This place definitely needs more towels in the bathrooms. The location is awesome and the public access (clubhouse and pool) were really nice. This place could have used an instruction pamphlet like I have seen at other VRBOs.
