For the most part, the property was nice. The most important thing to point out is the slippery indoor stairs. They are highly polished and not safe for navigating. My friend slipped on the stairs the last day we were there and ended up with a large bruise on her buttox. We notified the owners that these stairs need slip guards. The owners were available by text when we needed to contact them; however, they are not hands on and rely on the Cleaning Company for things that need addressed. The windows and window jams need cleaning and hopefully this was addressed as I pointed this out to the owner. There was no dish cloth, dish sponge, dish towel, reserve dish soap, paper towels, or salt & pepper. Few utensils, especially is there are 4 or more people staying here. We were told by the owner that if the previous occupants did not leave those things, it was our responsibility to get them. Last of all, the mattresses are not that firm. In spite of it all, we managed to enjoy our time in Orlando and our last day at the resort pool.